Question

artwork quality problems

  • 5 November 2015
  • 45 replies
  • 8866 views

Userlevel 1
artwork quality on my song "Mama," is absolutely atrocious. I have exported it in every file size, format and size possible. how do i make it not blurry? when I post it on Facebook it looks even WORSE prompting people not to click on the link....

45 replies

Userlevel 1
thanks for the reply. I tried 2000 pixels by 2000 pixels and the image became even worse. then I tried even larger and smaller and there was no solution
Userlevel 1
Tried both jpeg and jpg as well
Its a shame this POST is 2 years old BECAUSE the SAME PROBLEM still EXISTS!!!!!

I use "Other Peoples Pixels" for my art website (they are not affiliated with Sound Cloud) and the same VERY BLURRY (totally unacceptable image compression) happens despite multiple upload resolution attempts and using your suggestions above.
I get it - Sound Cloud is in the business of audio not video or images...BUT guys, you are missing a huge slice of the public market by not checking with your programmers about what compression algorithms they are using for images linked to your site.
These days you can compress the hell out of a 3000 pixel 150dpi (high resolution) JPEG image by using the H264 compression app -and it will still look GREAT. Check with OPP to see what compression they use... they are VERY NICE, based in Chicago and provide an invaluable service to tons of visual ARTISTS (portfolio hosting site/company).

PLEASE let me know if you improve your image quality. All the best, h2o
Userlevel 3
Hi Doze One,

So here is how picture quality works in general:

1) Whatever size the picture was when it was first created, it cannot be sized any larger or else the quality will be severely damaged

2) Different formats = different quality and size. JPG or JPEG is the best format for online use.

3) Every time a picture is compressed (as in, downloaded), the quality of the COPY is reduced ever so slightly.

#1 would be the main issue, however. Unfortunately, there is no way to make a small image larger without losing nearly all quality. You can only make a picture smaller, or keep it the same size in order to keep its quality.

Can you link me to the song with the cover art so I can mess around with it, possibly find the original size?

Hope this helps, keep me updated
Andrew (Alias AM)
Userlevel 3
Well 2000 by 2000 is really big... Try something more like 800 x 800, thats the minimal size allowed by Soundcloud for cover arts, I believe.
Userlevel 1
Tried that as well
Userlevel 7
Badge +3
Hi there,

Better late then never... sorry for the late follow up. I have re-pinged the developers on this matter and they've provided some insight. The thing where it is getting complicated for us to optimize this from our end is where Facebook does the cropping of the image, as it is out of our control at that point to optimize the cropping / zooming.

Facebook is recommending specific minimum sizes in their documentation here. Notably, what they recommend is a size that is not square 😕

I've forwarded this to the relevant product team on our end for review, but I hope this info helps to shed some light on how this works.

Cheers
Mathis
I have the same problem just like anyone else in this group. It is really disappointing that I can't properly contact anyone on SoundCloud. PLEASE FIX THIS ISSUE!!! My cover photo and profile picture looks pristine but my then my cover art looks absolutely horrendous. This doesn't make any sense. People listening to my music probably blame me for this mistake. This community post/forum is two years old and still nothing has been done about it.
Hi. I don't think the problem is only on Facebook, but also on Soundcloud itself.
At least, that's the case with me...
Right here: https://soundcloud.com/machinefabriek/modular-body-1

The original image (which I'm attaching) is sharp, and 1400 x 1400 pixels. But as soon as I upload it, it gets compressed (I pressume) and becomes blurry. I tried several other sizes and formats, but without luck...

Still have the same exact same problem on the platform. Any fix already?
Yeah honestly this is really lame. I export my artwork as a png from illustrator at screen dpi (72), with my resolution at 1000x1000, which should be freakin ideal for soundcloud because it's under 2mb doesn't have to be resized much to 800x800 and it still looks terrible. Soundcloud developers must be underpaid or lazy or something because this website has so many problems. I appreciate the service I get for as little as I pay for, but c'mon as soon as Spotify or another competitor has size-able underground community support then everyone will jump ship.
Even my old uploads look fussy, that earlier lookes sharp when I share them on instagram. Or dubble click on them on soundcloud.
Userlevel 7
Badge +3
Hi there,

Thank you for having this conversation here on our help forum.@Alias AM, thank you big time for helping out once again, very much appreciated!

We recommend to upload an image that's at least 800x800 px in size. Square images will work best. However, after reading through this post and understanding where the frustration lies, I have reached out to the relevant product team to gather further information on this. (How is cropping applied when shared to Facebook, for instance, and is it done on our end, or on Facebook's side)

I'm hoping to hear back from them soon in order to follow up with you.

Thanks again for reporting and voicing your opinion on this.

Cheers
Mathis
Hi there,

Thank you for having this conversation here on our help forum.@Alias AM, thank you big time for helping out once again, very much appreciated!

We recommend to upload an image that's at least 800x800 px in size. Square images will work best. However, after reading through this post and understanding where the frustration lies, I have reached out to the relevant product team to gather further information on this. (How is cropping applied when shared to Facebook, for instance, and is it done on our end, or on Facebook's side)

I'm hoping to hear back from them soon in order to follow up with you.

Thanks again for reporting and voicing your opinion on this.

Cheers
Mathis

I am having the same problem with my photos. They look really bad when they are published on Facebook or Twitter, which is really frustrating. Will anyone at Soundcloud be able to solve this issue?

SoundCloud always does its best to make sure everyone is happy. This is a simple issue with image rendering/compressing when sharing. I'm sure that once SoundCloud gets hint of this, they will see what they can do about improving, as they always are. I'm sure this wasn't Intentional.



This has been going for years, and they haven't fixed anything. My guess is they don't care and these forums are pointless. Just like when they compress the audio to 192 kbps...
oh god this is frustrating, i have the same issue, please soundcould we are a paying customers, this need to be fixed, so many delicate and sharp images i made and had not use them because they looked weird
Hi there,

Thank you for having this conversation here on our help forum.@Alias AM, thank you big time for helping out once again, very much appreciated!

We recommend to upload an image that's at least 800x800 px in size. Square images will work best. However, after reading through this post and understanding where the frustration lies, I have reached out to the relevant product team to gather further information on this. (How is cropping applied when shared to Facebook, for instance, and is it done on our end, or on Facebook's side)

I'm hoping to hear back from them soon in order to follow up with you.

Thanks again for reporting and voicing your opinion on this.

Cheers
Mathis

Any solution to this?
Userlevel 3
Was the picture downloaded/saved from the Google Images interface?
Userlevel 1
no it was not I created it in illustrator. Tried PNG, JPG, JPEG,the range of 50-500 dpi. nothing. The embed on my Facebook looks so bad
Userlevel 3
Hmm, this is a tough one. You might have exported it improperly, Export the image in the highest resolution possible. Next, since you said you are using Illustrator, I would actually recommend PNG file type for your image (I assumed you saved the image from somewhere, hence my 3 tips from before). Also, make sure you snap your image to a pixel grid, if you can do that in illustrator. It might help you there.

Let me know how it works
Andrew
Userlevel 1
when I save it as a very high resolution then try to upload it it's almost as if soundcloud compresses it. it says it has a 2mb limit and even when I'm under that it still compresses it past 1mb
Userlevel 3
Also weird! Haha, well I found this online. Why don't you give this a try?

http://graphicdesign.stackexchange.com/questions/13292/how-can-i-preserve-vector-file-size-and-quali...

EDIT:
Reading around, I noticed that there is a "Save for Web" option in illustrator. I would do that as well.
Userlevel 1
I am very familiar with illustrator and have done all of this.
Userlevel 1
I literally have 15 files I've tried
Userlevel 3
I am very familiar with illustrator and have done all of this.
Is the picture blurry on your computer itself? as in, if you open it in your file explorer, how is the quality?

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