Answered

Blocked from messaging for no reason

  • 20 June 2016
  • 1 reply
  • 38 views

Only messaged one person within 24 hours and Soundcloud blocked me for a month. I do know the standards and limitations. I did not exceed the limit nor excessively used nor abused the message function. Over 75% of your users are experiencing this same issue. Please resolve it.
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Best answer by Mathis 22 June 2016, 17:52

Hi there,

I noticed that you'd run into messaging blocks before. If you run into the same type of blocks repeatedly, the risk of ending in the same block increases, and the blocks with remain for a longer amount of time. If you feel the block was done in error, please reach out to our Trust and Safety team.

Cheers
Mathis
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Hi there,

I noticed that you'd run into messaging blocks before. If you run into the same type of blocks repeatedly, the risk of ending in the same block increases, and the blocks with remain for a longer amount of time. If you feel the block was done in error, please reach out to our Trust and Safety team.

Cheers
Mathis

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