I can't share private tracks from the iPhone

  • 2 January 2015
  • 47 replies
  • 9511 views

Userlevel 7
Badge +3
Hi John,

Sorry about the confusion on this one - this currently isn't possible over the iPhone app. I'll forward your concern around this to the mobile team though no doubt.

Cheers,
Mathis

47 replies

Userlevel 1
Thanks for your answer Mathis, I hope that the next version has good news for iphone users. Also I have tried it in Android and the issue happens there too.

Regards

Why remove features? I don't understand. This was a key feature for collaboration for me. Now lost.
Userlevel 1
Hello SoundCloud team,

I do not know why you put this case as "solved", this is incorrect, the issue is continue happening and as you see the previous comments there are more people with the same.

Agreed... As professionals in audio streaming use iOS devices to manage our content on the go. There is no possible reason to restrict us from people like myself that are paying for your monthly service and the service that included this ability when we signed up . I've been waiting for this to be fixed for about a year and a half WTF!!!???
Well is a shame what I am going to say but I have installed the updated that appear today in the AppStore for soundcloud and the issue has not been fixed, I can not share private tracks and playlist from my iphone 😞 maybe I should think in another app like soundcloud
I tried to work around this by signing in via m.soundcloud.com and soundcloud.com in Safari but was not able to share from the mobile site and was booted out of the desktop site upon login. This is a BASIC functionality that mobile soundcloud users need. Please update!! Thanks-AE
Userlevel 1
Hello SoundCloud team,

I do not know why you put this case as "solved", this is incorrect, the issue is continue happening and as you see the previous comments there are more people with the same.
Userlevel 1
I have been a member for 3.5 years. I very much enjoyed being able to execute sharing private files when I am away from my computer! I miss this function on more than a daily basis. It seems you could at the very least make it possible to run the app in desktop mode! Or do the developers just suggest we email people the private file and not use soundcloud for this service...!
Userlevel 7
Badge +3
Thanks for your answer Mathis, I hope that the next version has good news for iphone users. Also I have tried it in Android and the issue happens there too.

Regards

Thanks for the follow up John - this has been forwarded to the mobile team. :-)

Cheers,
Mathis
Hi John,

Sorry about the confusion on this one - this currently isn't possible over the iPhone app. I'll forward your concern around this to the mobile team though no doubt.

Cheers,
Mathis

They'll never fix it, it's been like this for close to a year. They're more focused on the new promotional services they get paid for. Loud ads n between songs.
Userlevel 1
Hello Mathis, Gina,

I am really annoying, really sad that the problem that I have wrote here 7 months ago is still happening. Today I have updated to 3.11.0 version and I still can not share private tracks with my iPhone. I work as developer and I know that sometimes this kind of things could be take some months but I have 7 months waiting for a reasonable answer and at the moment it seems that anybody really matter about it.

I repeat again, this was a functionality that Soundcloud had in the past and for some astral razon it was disabled.
When are you guys gonna stop avoiding the issue and address this concern. If you carry on not really answering the question (which was asked months ago) then eventually someone will invent a solution that people want and start eating into your share of this market. I really miss this feature. It is a real pain to have to use a pc to share private tracks. I have emailed all the links to my private tracks to myself so that I can get round your having reduced your own app's functionality. How clunky and antiquated does that sound as a solution. Come on. Listen to your customers!!
Can't do this from Android either. It's a super basic function. Soundcloud, get your shit together.
Hello SoundCloud team,

I do not know why you put this case as "solved", this is incorrect, the issue is continue happening and as you see the previous comments there are more people with the same.

Man but that's not a "question", it's a "complaint". We pay for our soundcloud pro accounts for professional reason and basically can't use it on the go! Only from a desktop.
Hi John,

Sorry about the confusion on this one - this currently isn't possible over the iPhone app. I'll forward your concern around this to the mobile team though no doubt.

Cheers,
Mathis

I hope they fix this soon. I pay a lot of money for my Pro service and i feel like i'm getting jipt left an right.
Thanks for your answer Mathis, I hope that the next version has good news for iphone users. Also I have tried it in Android and the issue happens there too.

Regards

I agree I'm Pissed
I'm going to join the growing chorus on this issue. I'm furious that i pay a crazy ransom every year for childish features. I'm so Upset that the hard earned money i paid get's me less features and a childish ux than what i pay for less expensive alternatives.

I want private track sharing, High quality lossless playback streaming and cache abilities, cache tracks of my choosing for travel outside of connected areas and more!! man this service is soooooooooooo sub-par. i wish someone would copy the simple player design and make the service better and more robust.
Hi John,

Sorry about the confusion on this one - this currently isn't possible over the iPhone app. I'll forward your concern around this to the mobile team though no doubt.

Cheers,
Mathis

Soundcloud iPhone app is still the same!!! The old version was so much better, coming from someone who needs it for the progression in my career editing things while on the move is important and with the current app it's not possible without been on a desktop browser, this needs to be changed!!
Userlevel 1
Thanks for your answer Mathis, I hope that the next version has good news for iphone users. Also I have tried it in Android and the issue happens there too.

Regards
This is still missing. Links to pages where one could provide feedback by email don't have an email option. Very disappointing.
I'm still not able to share private tracks to social media (Whatsapp) via the Share icon in Android. The button is there, but it is non-functional.
Userlevel 1
Well is a shame what I am going to say but I have installed the updated that appear today in the AppStore for soundcloud and the issue has not been fixed, I can not share private tracks and playlist from my iphone 😞 maybe I should think in another app like soundcloud
Hi Gina,

Thanks for the quickly response.

The option to share privates tracks is not a new feature due it was available in the past for previous versions but when the App was updated to 3.0.0 version I could not share privates tracks anymore.

I do not know if that option is important for another person but I used it a lot, in my case it is a great function sometimes you only want that some selected people can access your music.

Now, the point that I would like to know if this function is going to be available for the next versions or if it has changed due some security/restriction in iOS where he do not allow to share private tracks.

Thanks.
Two tears since original post. Still can't share private tracks from iOS app.
Thanks for your answer Mathis, I hope that the next version has good news for iphone users. Also I have tried it in Android and the issue happens there too.

Regards

They don't care.
Userlevel 3
Well is a shame what I am going to say but I have installed the updated that appear today in the AppStore for soundcloud and the issue has not been fixed, I can not share private tracks and playlist from my iphone 😞 maybe I should think in another app like soundcloud
Ye same here even the playlists I wanted to share privately to other people could not see it unless they were actually following me so now I had to make all my playlists public so basically I just provide them with the profile link now.
Userlevel 1
I have been a member for 3.5 years. I very much enjoyed being able to execute sharing private files when I am away from my computer! I miss this function on more than a daily basis. It seems you could at the very least make it possible to run the app in desktop mode! Or do the developers just suggest we email people the private file and not use soundcloud for this service...!
It always baffles me when developers remove obviously useful functionality from an app for no apparent reason. Was there a reason that you can point to? BTW I'm a developer myself.
Well is a shame what I am going to say but I have installed the updated that appear today in the AppStore for soundcloud and the issue has not been fixed, I can not share private tracks and playlist from my iphone 😞 maybe I should think in another app like soundcloud
I have to echo the other guys on here. The private link / playlist link share feature on the app is so important for me as a producer / label.
So many times I'll be on the road and need to share draft mix but can't get the link. Same goes for your mobile site. Seems like a crazy thing to omit from the iPhone app...especially given that old versions used to allow it?
What's the reasoning? Marketing strategies or something?
I never ever write these kind of things, and there's definitely a few mates I've heard moan about it too...so just letting you know, more people than you think might be wondering why you've chopped that feature...(which is kind of the main reason I use soundcloud)

Let me know if you can fix it.
Nice one,
Joe
Hi all I have found a way to share private links... SoundCloud have an app called SoundCloud Pulse (not sure for Android but on iOS at least), from there login and go to the little tab at the bottom with the list image. From there click your track and then click the box with an arrow going from the middle out upwards and click share and ta-da you can click copy and it copies the link.

Image Guide: https://imgur.com/a/VvkXB

Finally this is solved.

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