Private Playlist issues when sharing link

  • 21 December 2017
  • 81 replies
  • 9293 views


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81 replies

Any news on this current bug?

I've recently sent a few emails with a private link and some (but not all) recipients are reporting that it's showing as an empty playlist with no tracks in it.

It works fine here though (tested on a few different computers and not logged into Souldcloud)

Also... Soundcloud's ticket submission form suddenly seems to not be working (hence me posting here)
Still no resolution? This is a critical feature. Using Soundcloud to share tracks is currently viewed as unprofessional. I'm looking for an alternative service.
I need this too! Frustrating having joining up and uploaded content based on this feature and then finding it isn't happening.
Same issue here, we just completed our album and are trying to send a private link to labels etc. It seems like some phones are able get the playlist but most are showing an empty playlist. We are also PRO account holders and hope this issue is looked at by the Soundcloud team and corrected asap. Please help us Soundcloud!
check this out before it's too late
https://soundcloud.com/snicky-snicky/sets/snicky
Userlevel 1
how can this not be fixed? it's been MONTHS; there's a soundcloud update on my phone, but i still can't access contents of a private playlist.

the crazy thing is, this used to work. it became my 'business model', sending private playlists to people, keeping certain work out of public view. now we can't do that. WHEN WILL THIS BE FIXED?????
This is really weak... What a crappy service and company!! I just started using to share music and become a Pro member, and will never use again, since I've seen this has been a problem for MONTHS now. I'm taking my business straight to Bandcamp.
Userlevel 1
shame, really. i've been using soundcloud to host private playlists that i send to business people; if they can't access the files on an iphone, for example... the whole thing is useless.

can anyone recommend an alternative to soundcloud? i LIKE this place, but i can't do my work here anymore....
DITTO.
Same here. I sent a link to some business contacts and now I look like a complete amateur. The link worked a few weeks ago. I've tried resetting it, but to no avail. How come there's no solution to this yet?
@Mathis any update on this? It's been MANY months and no resolution. Sending out private playlists to industry professionals who can't view. Looks really unprofessional and makes SoundCloud look like a complete joke to boot
same here , very frustrating
Same issue here.

But - I resolved the issue by going on my page and clicking on the share button again. The link there does contain an extra ending which was not present in the link I sent to other people - so maybe, for whatever reason, the usual mark all function of some devices does not mark the ending of the link and then we are sending out an incomplete link....
I think I found the cause and solution.

When first clicking on the original link to my private playlist and it opens up in a new tab, the ending of the initial link is not part of the address in the browser tab anymore.
Now whenever I copy the address of the address in the tab and forward it to someone, it is missing the initial ending. Without that ending, everyone is getting the "playist not found" error

So: Save the original link somewhere and send that out as opposed to clicking into the tab´s address bar to mark all and copy.

Worked for me.
It is still not resolved. This is a joke. Its been like this for months and is a major hindrance to moving forward with finding labels etc. Has ANYTHING been done yet? it is very frustrating and very unprofessional.
I think I found the cause and solution.

When first clicking on the original link to my private playlist and it opens up in a new tab, the ending of the initial link is not part of the address in the browser tab anymore.
Now whenever I copy the address of the address in the tab and forward it to someone, it is missing the initial ending. Without that ending, everyone is getting the "playist not found" error

So: Save the original link somewhere and send that out as opposed to clicking into the tab´s address bar to mark all and copy.

Worked for me.


This solution works for me!!!
KALENBURG/KIA I dont understand ....the link I get that I paste has the exact same ending I don't see a different ending at al....l I hit share... I copy the link ...I paste the link ....its the exact same link .... link still broken MATTIAS WHATS UP MAN
Can someone help? This is still happening and quite honestly 6 months is a bit of a joke for sorting something like this!!

While on the subject does anyone know of another RELIABLE platform that we can promote and share our music on instead?
Wow I can't believe this is still an issue. I just created a new Soundcloud account, setup the private link to my private album, but it doesn't work on mobile. Same error message. Works great in Safari on desktop, and even Safari on iOS if you paste the link in.

Please fix this Soundcloud! 🙂
Same problem still recurring. Private link not working for sharing on iphones. Works fine for macbook, ipod, ipad and even Blackberry. Not working for iphones...
This has been a problem for over a year. C'mon Soundcloud.
Im going to cancel soon and do this on my own website if it doesn't get resolved. What a pain. Do you know how many people have iPhones?
ISSUE RESOLVED!! Move all your business and music matters to BandCamp cuz clearly Soundcloud doesn't give a fuck about us. This is bullshit.
SERIOUSLY? not even a single fucking reply from soundcloud. Fuck this i'm never paying for premium
Yo, this is such a vital feature of Soundcloud and it's not working. Anyone have any recommendations on how to send secret streaming links then?

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