Question

Renew pro account but..

  • 16 December 2014
  • 1 reply
  • 74 views

Hi, Mathis
I still :/

My problem is that I refresh related packages.

I renew my pro account at 3 euros. But it was not the right 180 minutes to upload



Gave this warning!

Does not it just needs to be renewed?

I want to renew it now! I want to get my money's worth



1 reply

Userlevel 7
Badge +3
Hi there,

Thanks for your post - first things first - I set this conversation to be private. Please do not post personal information on the help forum. This is for your own security.

At this point, I would recommend for you to get in touch with our payments team and explain the issue to them - they can help with this most efficiently. You can send them an email here: http://help.soundcloud.com/customer/portal/emails/new

Thanks again & all the best,
Mathis

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