Question

Share Recording is not Working


Hello! Thank you in advance for your help. We are experiencing a strange issue that just recently started happening (about two months ago). For our classes, each student receives pre-recorded courses. When several of our students have attempted to listen to a recording, it plays a different recording than the title. Also, it doesn't necessarily play the same incorrect recording for each student. For example, when one student clicked on our "Structured Improvisation" recording, it had the correct title but the recording that played was for "Levels of Listening."

It does not happen to everyone that we share the link with. Has anyone else had this issue? Any troubleshooting ideas?

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