Question

STILL can't follow over 2,000 people?

  • 22 January 2015
  • 52 replies
  • 2366 views

Userlevel 1
Why I am paying my hard earned money to have a "pro" account, and somehow I STILL can't follow over 2,000 people? I've been on Soundcloud for YEARS! People are starting to think I'm a bloody jerk because I won't follow them back. Is there a way to fix this!?

52 replies

Userlevel 7
Badge +2
Hi Nicholas,

Thanks for writing in to the Help Forum. I understand this is frustrating to you as a user who wants to connect with more users. The reason for this measure is to reduce stability issues related to following a large number of accounts (e.g. problems loading stream, followings page etc). This is a hard limit, which is applied to all members, with every type of account subscription.

We don't have plans to increase the limit however, I am happy to pass on your feedback to see if this is something we can consider in the future.

Best,
Gina
Just a suggestion:
I think allowing artists or listeners to Follow Back any one who is actively Following is an exception to the limitations.

Or to have a statistic that shows the artists you follow and if they follow you.so account holders (esp. Pro members) can manage their account and ensure their dedicated followers can be followed back.

With the follow\unfollow growth in other social media communities, not following back can generate a lot of unwanted negative feedback and response which can be detrimental to new or growing artists.

Acknowledging long time Pro account holders is also a welcoming addition to any future improvements :D

Thanks, Gina and the SoundCloud team for providing fans and artists this center to develop our passions and pursue our dreams!

RICK SAGA (9ftGrand)
'Everything is possible until proven impossible.' - RICK SAGA

The RICK SAGA Experience
Userlevel 2
This is ridiculous, you should at least allow paid accounts to follow more users. It is unfair we can't follow more than 2000 users just as unpaid users do. Get it together Soundcloud. If twitter figured it out you should be able to as well. By the way why does it say problem "solved", just because a moderator comments on it and says no we can't do anything to help you doesn't mean it is "solved".
Userlevel 7
Badge +3
Hey hey,

Thanks for voicing your opinion about this. As Gina has mentioned before, we're forwarding your feedback about this to the relevant product team.

If you'll allow, here's a bit of a different approach to your query: Consider every of the 2000 users you're following uploads a new track every day - say every week. Would you be able to listen to all of them? Now, consider they also repost a track from another user that they really like - would you be able to listen to 4000 tracks a week? I certainly wouldn't, and more importantly, it would make it much more difficult for me to be selective about my musical taste.

Now, obviously, I'm being a bit of a devil's advocate when telling you this, however I hope this puts the limit into relation to the feature.

On another note, This limit has been in place for a very long time actually. Thus, we consider your query more as a feature request rather then a "problem", and since we've responded to your query, the topic has been set as "resolved". However, I do understand where the confusion is coming from, hence I've changed this to being a "question" that's been answered.

The request has been forwarded, but please feel free to forward another feature request to us via email.

Thanks again & all the best to you,
Mathis
Userlevel 2
Your argument brings a very good point and the reality about Soundcloud sometimes not being able to figure out the basic needs of power users and content creators. I pay over $100 year for my account and I expect to see some advantages in usability besides the obvious increase in space available for upload. I agree being able to keep up with 2000 users if they posted everyday would be very hard, but that is not the reality and that is not the point.

If you limit the number of users you make it a lot harder for smaller more unknown content creators who are trying to gain followers because people become more selective on who to follow when their number of follows is limited, and believe me in 6 or so years I have used Soundcloud it is very easy to follow over 2000 users that are worth following. Sure for someone who listens to top 40 music 2000 follows is plenty but not for us who are always looking for new music. Besides the fact that it's a lot easier to retain followers if you follow back, same way it works with other social networks.

Also, there is no filtering in the stream whatsoever which could be used to deal with those stability issues. Before reposts were a feature I used to be able to see in my stream tracks that were popular among users I follow, which enabled me to filter what I really wanted to listen, nowadays it's just a big blob of information with no filtering capability whatsoever. I think it would be nice to enable pro users to follow more people and at the same time give them the ability to create selective streams where they can create groups with certain users to be displayed. These are basic features in facebook and twitter and are very useful. Nowadays I discover more music through Facebook selective newsfeeds by creating groups with the pages of the artists that I follow precisely because the Souncloud stream doesn't have this capability.

But anyway thanks for the link for feature request, you are right about that, I see it as a problem because it is a problem for me but in reality it's just lack of a feature.
Nobody can't imagine a Twitter with a limit of followers.. Same here ! It is like you ignore this aspect of your own beautifull site !!!! How is possible team ??? Music today have so many differents genres.. This limit is really hard to live for soundcloud addict like me ! I stopped my pro subscription and stopped caming here during 4 months.. (lost half of my followers about 300)..and need to restart all from start. Today I'm really frustrate to be obliged to delete some people in favor of others.. Folllowing people who following me is a normal thing for me. THANKS A LOT SC TEAM ! YOU CASTRATED THE SHARING SPIRIT WITCH IS CLEARLY THE HEART OF SOUNDCLOUD !!!!! AND NOW A MAJORITY OF USERS HAVE MULTI ACCOUNT!

Sadly that choice from the team is a reality destined to last in the time !!!

Best regards !!! ___

ps: sorry for my english.. _
Userlevel 1
Soundcloud, you're full of shit...stop this dumbass 2000 follower limit. Unless you want people to continue using this service, WAKE THE FCK up
Userlevel 1
Soundcloud, you're full of shit...stop this dumbass 2000 follower limit. Unless you want people to continue using this service, WAKE THE FCK up
first you make it so LIKES aren't working, now you can't even follow more than 2000 people??? what, are there only 2000 people in the world?? there's BILLIONS of people and maybe hundreds of thousands on soundcloud alone!! wake the fck up!!
Userlevel 1
Soundcloud, you're full of shit...stop this dumbass 2000 follower limit. Unless you want people to continue using this service, WAKE THE FCK up
I WILL GO ELSEWHERE IF THIS SHIT ISN"T CHANGED
Userlevel 2
So mixcloud I guess, anyway please raise the 2000 limit or make it easier to unfollow inactive accounts. I like having too much I can possibly listen to, it's how I'm surprised and discover. I know it's a technical issue but if you want stay ahead of the game...
Userlevel 2
I like my feed infinite and chaotic please make it happen
Userlevel 2
Now obviously I'd like to organize my subscriptions too, but increasing the number is the first thing
Userlevel 2
Just hire me already lol
Userlevel 1
I'm also finding it frustrating to limit to 2000 follows. I follow people to help with promoting their music, and not everyone posts or reposts every day like you say. I end up unfollowing people who have more than a few hundred followers themselves so that I can follow new people who can use the followers. However, I'm missing out on music in my feed from the the more popular followers that I already have an liking to. It's making people think I don't like them too, when I unfollow. This is not convenient for my work. Please re-think your program settings then. On Facebook there's a 5000 limit to friends, but no limits to liking pages, to which I associate following someone on soundcloud as. I tried to make a new account, but I've worked pretty hard to maintain the account and the reputation I have with my one account.
Userlevel 1
Your argument brings a very good point and the reality about Soundcloud sometimes not being able to figure out the basic needs of power users and content creators. I pay over $100 year for my account and I expect to see some advantages in usability besides the obvious increase in space available for upload. I agree being able to keep up with 2000 users if they posted everyday would be very hard, but that is not the reality and that is not the point.

If you limit the number of users you make it a lot harder for smaller more unknown content creators who are trying to gain followers because people become more selective on who to follow when their number of follows is limited, and believe me in 6 or so years I have used Soundcloud it is very easy to follow over 2000 users that are worth following. Sure for someone who listens to top 40 music 2000 follows is plenty but not for us who are always looking for new music. Besides the fact that it's a lot easier to retain followers if you follow back, same way it works with other social networks.

Also, there is no filtering in the stream whatsoever which could be used to deal with those stability issues. Before reposts were a feature I used to be able to see in my stream tracks that were popular among users I follow, which enabled me to filter what I really wanted to listen, nowadays it's just a big blob of information with no filtering capability whatsoever. I think it would be nice to enable pro users to follow more people and at the same time give them the ability to create selective streams where they can create groups with certain users to be displayed. These are basic features in facebook and twitter and are very useful. Nowadays I discover more music through Facebook selective newsfeeds by creating groups with the pages of the artists that I follow precisely because the Souncloud stream doesn't have this capability.

But anyway thanks for the link for feature request, you are right about that, I see it as a problem because it is a problem for me but in reality it's just lack of a feature.

I completely agree with you Mariozama! There needs to be some filter controls for the stream feed.
We are now also at out 2,000 limit and I'm having to go back and unfollow artists to make room for the new ones. Not liking to do that.
Your argument brings a very good point and the reality about Soundcloud sometimes not being able to figure out the basic needs of power users and content creators. I pay over $100 year for my account and I expect to see some advantages in usability besides the obvious increase in space available for upload. I agree being able to keep up with 2000 users if they posted everyday would be very hard, but that is not the reality and that is not the point.

If you limit the number of users you make it a lot harder for smaller more unknown content creators who are trying to gain followers because people become more selective on who to follow when their number of follows is limited, and believe me in 6 or so years I have used Soundcloud it is very easy to follow over 2000 users that are worth following. Sure for someone who listens to top 40 music 2000 follows is plenty but not for us who are always looking for new music. Besides the fact that it's a lot easier to retain followers if you follow back, same way it works with other social networks.

Also, there is no filtering in the stream whatsoever which could be used to deal with those stability issues. Before reposts were a feature I used to be able to see in my stream tracks that were popular among users I follow, which enabled me to filter what I really wanted to listen, nowadays it's just a big blob of information with no filtering capability whatsoever. I think it would be nice to enable pro users to follow more people and at the same time give them the ability to create selective streams where they can create groups with certain users to be displayed. These are basic features in facebook and twitter and are very useful. Nowadays I discover more music through Facebook selective newsfeeds by creating groups with the pages of the artists that I follow precisely because the Souncloud stream doesn't have this capability.

But anyway thanks for the link for feature request, you are right about that, I see it as a problem because it is a problem for me but in reality it's just lack of a feature.

Maybe a simple demarcation between following artists and 'streaming' artists will do the trick. Following and to be followed is expected by users... it's a form of courtesy, surely you understand that. However I don't necessarily want every artist I follow to be in my stream unless I ask for it !
Userlevel 1
Your argument brings a very good point and the reality about Soundcloud sometimes not being able to figure out the basic needs of power users and content creators. I pay over $100 year for my account and I expect to see some advantages in usability besides the obvious increase in space available for upload. I agree being able to keep up with 2000 users if they posted everyday would be very hard, but that is not the reality and that is not the point.

If you limit the number of users you make it a lot harder for smaller more unknown content creators who are trying to gain followers because people become more selective on who to follow when their number of follows is limited, and believe me in 6 or so years I have used Soundcloud it is very easy to follow over 2000 users that are worth following. Sure for someone who listens to top 40 music 2000 follows is plenty but not for us who are always looking for new music. Besides the fact that it's a lot easier to retain followers if you follow back, same way it works with other social networks.

Also, there is no filtering in the stream whatsoever which could be used to deal with those stability issues. Before reposts were a feature I used to be able to see in my stream tracks that were popular among users I follow, which enabled me to filter what I really wanted to listen, nowadays it's just a big blob of information with no filtering capability whatsoever. I think it would be nice to enable pro users to follow more people and at the same time give them the ability to create selective streams where they can create groups with certain users to be displayed. These are basic features in facebook and twitter and are very useful. Nowadays I discover more music through Facebook selective newsfeeds by creating groups with the pages of the artists that I follow precisely because the Souncloud stream doesn't have this capability.

But anyway thanks for the link for feature request, you are right about that, I see it as a problem because it is a problem for me but in reality it's just lack of a feature.

^this
Userlevel 1
Hey hey,

Thanks for voicing your opinion about this. As Gina has mentioned before, we're forwarding your feedback about this to the relevant product team.

If you'll allow, here's a bit of a different approach to your query: Consider every of the 2000 users you're following uploads a new track every day - say every week. Would you be able to listen to all of them? Now, consider they also repost a track from another user that they really like - would you be able to listen to 4000 tracks a week? I certainly wouldn't, and more importantly, it would make it much more difficult for me to be selective about my musical taste.

Now, obviously, I'm being a bit of a devil's advocate when telling you this, however I hope this puts the limit into relation to the feature.

On another note, This limit has been in place for a very long time actually. Thus, we consider your query more as a feature request rather then a "problem", and since we've responded to your query, the topic has been set as "resolved". However, I do understand where the confusion is coming from, hence I've changed this to being a "question" that's been answered.

The request has been forwarded, but please feel free to forward another feature request to us via email.

Thanks again & all the best to you,
Mathis

Consider every of the 2000 users you're following uploads a new track every day - say every week. Would you be able to listen to all of them? Now, consider they also repost a track from another user that they really like - would you be able to listen to 4000 tracks a week? I certainly wouldn't, and more importantly, it would make it much more difficult for me to be selective about my musical taste.
Now, obviously, I'm being a bit of a devil's advocate when telling you this, however I hope this puts the limit into relation to the feature.
This is extremely off-base. Yes, you're playing DA, but it does not help me relate to the feature as you're still using the argument as a way to validate the feature. It's also completely different than the reasoning from your colleague Gina above.

You are projecting your approach to music discovery to millions of people. Everyone discovers music a different way, even on a service such as SC. Who are you (collective) to say I don't like having a huge, ever-expanding list of musicians that's so long I get lost? For me, that's the point of my curated SC following list; to have more options than I need.

I like 100+ songs on SC every single day, and often follow a dozen or more new accounts each day on average. This is purely as a fan of music; I am not a blogger. I am not trying to grow a community. I am just trying to find great artists, and this "feature" is severely limiting my ability to do so. I know countless others do the same as me, and countless others fit the mold you're describing, so placing everyone in one box is ludicrous.

If nothing can truly be changed, at least make people aware of the limit in an obvious manner. And if it truly is due to technical issues, hire new engineers!

This is my first post to the SC forums, but I've checked in a few times prior and noticed that you guys (the mod team) do an excellent job! 🙂 Mathis, you in particular always seem to come through with quality comments and assistance, but I simply couldn't buy it this time. I really dislike being so confrontational, but this issue is simply mind-boggling!
Userlevel 2
I'm currently at 1.4K following so I have some room to grow, but seeing this discussion made we want to chime in and say I would hate to reach a limit of following. It's like saying you like too many people.
Hey hey,

Thanks for voicing your opinion about this. As Gina has mentioned before, we're forwarding your feedback about this to the relevant product team.

If you'll allow, here's a bit of a different approach to your query: Consider every of the 2000 users you're following uploads a new track every day - say every week. Would you be able to listen to all of them? Now, consider they also repost a track from another user that they really like - would you be able to listen to 4000 tracks a week? I certainly wouldn't, and more importantly, it would make it much more difficult for me to be selective about my musical taste.

Now, obviously, I'm being a bit of a devil's advocate when telling you this, however I hope this puts the limit into relation to the feature.

On another note, This limit has been in place for a very long time actually. Thus, we consider your query more as a feature request rather then a "problem", and since we've responded to your query, the topic has been set as "resolved". However, I do understand where the confusion is coming from, hence I've changed this to being a "question" that's been answered.

The request has been forwarded, but please feel free to forward another feature request to us via email.

Thanks again & all the best to you,
Mathis

how do you delete multiple people. Now the only way seems to delete them one by one. Is there some easier way?
Hey hey,

Thanks for voicing your opinion about this. As Gina has mentioned before, we're forwarding your feedback about this to the relevant product team.

If you'll allow, here's a bit of a different approach to your query: Consider every of the 2000 users you're following uploads a new track every day - say every week. Would you be able to listen to all of them? Now, consider they also repost a track from another user that they really like - would you be able to listen to 4000 tracks a week? I certainly wouldn't, and more importantly, it would make it much more difficult for me to be selective about my musical taste.

Now, obviously, I'm being a bit of a devil's advocate when telling you this, however I hope this puts the limit into relation to the feature.

On another note, This limit has been in place for a very long time actually. Thus, we consider your query more as a feature request rather then a "problem", and since we've responded to your query, the topic has been set as "resolved". However, I do understand where the confusion is coming from, hence I've changed this to being a "question" that's been answered.

The request has been forwarded, but please feel free to forward another feature request to us via email.

Thanks again & all the best to you,
Mathis

You seem to be making the assumption that people use Soundcloud solely to discover and listen to new music.

That is patently not the way that most artists are using Soundcloud. They are using it as a full-blown social media website, allowing them to connect with other artists and help people build bigger social networks of musicians and listeners.

Having a 2,000 hard follower limit works directly against this natural growth process, which is able to occur beautifully on other social media sites like Twitter because they have an intelligently designed system that allows users to expand their networks at a relatively appropriate rate, depending on how much others are engaging and interacting with them.

Am I able to listen to 2,000 songs a week on Soundcloud? Nope.

Should I be able to follow back a user who follows me first, so that if a situation does arise where I want to communicate with that person who likes my music, it is easier for me to do so because our networks are mutually linked? Yep.
i'm having to unfollow artists on my SC page to follow others, its so annoying that i can't have more than 2000, if you're saying its down to stability issues you need some new staff who actually know what they are doing, maybe try calling the twitter ICT department and find out how they did it as its not hard at all.
oh and change this from being answered as this question is far from it
At the minimum, Soundcloud can you make a way to sort who you're following. i.e. when followed, last uploaded by user, etc. I have to go back years now in my follow history manually by scrolling just to find a new section to unfollow.

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