Question

The Embedded Soundcloud player shortcode for WordPress is suddenly not working


Userlevel 1
We've been using this shortcode and the associated embedded player for over a year on our site without any issues. Suddenly over the past two days, the player has been randomly choosing to not load. Nothing has changed on our site, and our developer has confirmed that there are no issues with our API call. Here's an example of the shortcode we use, which as I said, has worked for the past year:

[soundcloud params="color=333333&theme_color=00000;" url="https://api.soundcloud.com/tracks/265705359"; height="166" /]

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28 replies

We are having the same problem in our site.I wish there is an answer soon enough
Exact same situation here 😞
Same problem here! Inspecting one of the affected pages with the embed code, I see the following error:

"HTTP403: FORBIDDEN - The server understood the request, but is refusing to fulfil it.GET - https://w.soundcloud.com/widget-47f4ceec.js"

Hopefully this can be resolved soon - thanks!
Userlevel 7
Badge +2
Hi,

Can I have the websites where these embeds exist? Is it your own tracks or another creator's track?

-Gina
Hi Gina, page with track embed from my own SC account: http://www.asoundeffect.com/sound-library/gym-weights/

Page with track embed from on another user's SC account: http://www.asoundeffect.com/sound-library/african-wildlife/

Embeds should be showing under the Description line, but are not working in either case.

Hope this helps!
Userlevel 1
We are also using the SoundCloud shortcode plugin for our site and are encountering the same problem. Here is a page:
http://therevue.ca/2016/05/24/the-matinee-may-24th/

The blank spaces are where the SoundCloud player should be. No problems with using the old <iframe> code, though.

As we are a music site, this is happening with all the songs by independent artists.
same problem here.. embedded player won _t work on whole site.http://droprecordings.com
Hi,

Can I have the websites where these embeds exist? Is it your own tracks or another creator's track?

-Gina

Hi Gina!
I am posting our own tracks. I've been using iframes is the only way that is working. I'll give you a website link with no iframe
http://www.foronoticioso.com/fn/la-camara-de-representantes-pasa-por-encima-del-veto-del-gobernador/
Having the same problem on a Hypemachine blog. http://thewaxhole.com/
Hi Gina - just checked and now NONE of the widgets are functioning - i have paid account -all my own music -http://brendanflick.com/
Userlevel 1
Hi,

Can I have the websites where these embeds exist? Is it your own tracks or another creator's track?

-Gina

You can check ours out at www.philhendrieshow.com

I had to replace the shortcode with iFrame code for now, since that seems to work. But it's not nearly as well formatted...
Us too - with our own tracks. On two sites...

http://www.pnagency.com/talent/montreal-voice-talent/male-english/
http://www.ethnicvoicetalent.com/voice-talent/
Any news on this?
Userlevel 1
It seems if viewing on a mobile device, the SC audio works on some pages but not. Viewed on a computer, the widget doesn't work.

Anyway, given the issue was first reported almost a full day ago, is there any information / update that could be shared?
Userlevel 1
It's now been two days since the issue was first reported. Can we please get some sort of response from Soundcloud about this?
Userlevel 1
It appears to be working again.
Hello? Soundcloud? I can see the tracks now, but the player is completely distorted, with a HUGE display of our little profile logo.

http://www.pnagency.com/talent/toronto-voice-talent/male-commercial-narration/

We're a paid user! How can you not respond to this for so long?!
I just signed up for pro unlimited, and when I copy and paste the shortcode to embed a private audio file into my Wordpress site (I am using the Wordpress code), nothing happens and it shows up as text when I publish the webpage. I've tried many times and even with different files. Please advise...
I need an answer today on my previous post or I have to cancel my pro unlimited subscription. I need to get a program out the door. Is there a plugin or something I need to have on my site to embed Soundcloud shortcode and get it to work? I am using Wordpress 2016 theme - nothing fancy. Help please...
4 days with no response. I can' run a business like this. I'm cancelling my pro unlimited subscription now.
Userlevel 7
Badge +3
Hello? Soundcloud? I can see the tracks now, but the player is completely distorted, with a HUGE display of our little profile logo.

http://www.pnagency.com/talent/toronto-voice-talent/male-commercial-narration/

We're a paid user! How can you not respond to this for so long?!

Hi there,

I've looked into this and the height and width parameters are currently set in % - you could change that to make the embedded player smaller. Alternatively, you can choose the regular embedded player which does not show the visual in such a large resolution.

In order to achieve this, please add the following parameter to the embed code: visual=false

Here's the full link again (right click and choose "copy link address" in order to get the embed code).

Cheers
Mathis
Userlevel 7
Badge +3
4 days with no response. I can' run a business like this. I'm cancelling my pro unlimited subscription now.
Hi Jackie,

Can you let us know the URL of your website? This will help us and others on the forum to investigate the issue you're experiencing.

Cheers
Mathis
4 days with no response. I can' run a business like this. I'm cancelling my pro unlimited subscription now.
It is a private membership site and I'd have to create a login for you to see it. I could post to a public page but I don't have time now. I had to move on when I didn't get a response, but am just following up here in-case someone else is having the problem.
Hey Mathis. Would you PLEASE post some sort of update? You're obviously paying attention to the post. Can you tell us when you expect this issue to be resolved?
Userlevel 7
Badge +3
Hey Mathis. Would you PLEASE post some sort of update? You're obviously paying attention to the post. Can you tell us when you expect this issue to be resolved?
Hi PN Agency,

Did you see the comment I made to your previous post (above)? The Wordpress embed should actually be working. Can you try that and let us know?