Question

The tracks in my playlists are starting to disappear from my playlists and my "likes" list without my interaction. Any Ideas?


The tracks in my playlists are starting to disappear from my playlists and my "likes" list without my interaction, and i still have 180 minutes left before i would have to go Pro. Anyone have an idea what's going on?

37 replies

Userlevel 7
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Hey John,

Just to clarify, these are other user's tracks not your own correct? If that's the case, then a user can take down or make a track private whenever they'd like. If they do this then the track will no longer appear in your playlists or likes.

Hope that clears things up for you,
Gina
Correct it's not mine, however, when i looked for the same exact song i found it and just reposted it once again into my playlist. So i don't really understand why it had disappeared in the first place since the user didn't take it down or make it private.
I'm having the same problem. These are disappearing as fast as I add them. This is not the user taking them off, this is a glitch with your site. Frustrating.
Userlevel 7
Badge +3
I'm having the same problem. These are disappearing as fast as I add them. This is not the user taking them off, this is a glitch with your site. Frustrating.
Hi Timmy,

Sorry about the delay in responding to your post here. Can you explain what exactly you're doing when this happens (i.e., what operating system and browser are you using, are you working with a multitude of tabs or only one, what's your workflow for this to happen)? I'd like to try any see if I can reproduce this issue from over here.

Also, if you had a track URL that we can use as an example case (even though it seems to be happening to a multitude of tracks), that would be very helpful.

Looking forward to hearing from you.
Cheers,
Mathis
I'm having the same problem. These are disappearing as fast as I add them. This is not the user taking them off, this is a glitch with your site. Frustrating.
I'm having the same issue! 😞 saved a couple of good songs and put them to my playlist, after a few days, I realize the number of songs decreasing (from 81-77), when I search for the song again, it's have not been taken down or private or anything.
I have the same problem, many of my likes -especially flume songs, but also other songs disappear from my liked songs playlist. Is there a limit to how many songs one can like? This has become a real annoying thing, as it occurs quite often.
At least give us some sort of notification if a track gets removed from our likes/ playlists. I have 776 likes and a playlist of 500 songs. When songs disappear off of this playlist, I have no idea which ones are gone, and its extremely frustrating.
I am having the same issue.
At least give us some sort of notification if a track gets removed from our likes/ playlists. I have 776 likes and a playlist of 500 songs. When songs disappear off of this playlist, I have no idea which ones are gone, and its extremely frustrating.
NOTIFICATION!!!!!!! PLEASE!!!! IT HAS TO BE!!!
this is the most frustrating thing about soundcloud - i just use for listening to music and it is absolutely unacceptable that tunes vanish. I will leave soundcloud forever if this doesnt change. I CANT BELIEVE that the notification feature isnt established yet.
I'm having the same problem. These are disappearing as fast as I add them. This is not the user taking them off, this is a glitch with your site. Frustrating.
just leave us a note which track is gone. couldnt be this hard to do this. I dont need to listened to the track again - as i can obviously use the internet therefore - but i NEED TO KNOW THE NAME!! because otherwise i will maybe never listen to the tune again because i cant REMEMBER 500 likes!!!
Userlevel 7
Badge +2
At least give us some sort of notification if a track gets removed from our likes/ playlists. I have 776 likes and a playlist of 500 songs. When songs disappear off of this playlist, I have no idea which ones are gone, and its extremely frustrating.
Hi J,

I want you to know that I did indeed forward your concern onto our product team. Thank you for sharing these concerns with us.

-Gina
At least give us some sort of notification if a track gets removed from our likes/ playlists. I have 776 likes and a playlist of 500 songs. When songs disappear off of this playlist, I have no idea which ones are gone, and its extremely frustrating.
cool, thank you 🙂
This happened to me earlier today. I moved a song on one of my playlists and 40 of my songs disappeared off the bottom of my list. I hadn't even realized at first, until I went to add a song to the playlist and noticed that my songs decreased to 200 when I had 240+ songs on the list and the playlist picture changed to the song I had moved (hen I didn't tell it to change), the picture has changed back to the one I had before, but my songs are still missing.
just to reiterate. this is soooo frustrating!! My playlist that was at the limit for songs (500) has gone down to 484 in two weeks. This is a terrible thing to do to your users. I understand that with license and copyright issues, tracks will be taken down but please, let us know which ones are taken off so I dont have to comb through a playlist of almost 500 songs to try and figure out what is missing.
This happened to me today. I had 280 songs i my playlist but now I only have 200. Did they cap it or what is going on?
Joakim, I think if you just refresh your page it should fix it. that happens to me sometimes.

But back to the removing of tracks with out at least a notification issue.....

Imagine if someone pitched soundcloud to you like this.... "So its an application where users can go in and upload tracks and other users can find artists and like tracks and make playlists out of songs they find. But if you come back in a couple days there might be ten songs missing from your playlist."

dont think people would go for that
I refrshed it many times. It still says 199 tracks and same on my phone. 75 tracks from my playlist just gone without any actions from me. All the tracks I added the past 2 months.
that sucks 😕 all i can say is, i feel your pain. this is not cool soundcloud. As a web developer myself, I know about user experience, and this is not a good one.
At least give us some sort of notification if a track gets removed from our likes/ playlists. I have 776 likes and a playlist of 500 songs. When songs disappear off of this playlist, I have no idea which ones are gone, and its extremely frustrating.
Same here, happened for me twice the second time being today. Had one playlist lose 45 songs (from 126 to 81) and the other from 66 to 15 songs.This is frustrating im considering deleting the app. I hope this issue could be fixed and that we would be able to get back the songs. Thanks
Hey John,

Just to clarify, these are other user's tracks not your own correct? If that's the case, then a user can take down or make a track private whenever they'd like. If they do this then the track will no longer appear in your playlists or likes.

Hope that clears things up for you,
Gina

Totally understandable, but that song may be on someone else's upload like the actual artist's. But if it disappears without any notification then it's impossible to know if it's there or gone. I would like to be able to keep my playlists as they are. What's happening now is making for a very unenjoyable listening experience.

Is it possible to get a notification in your account about songs that were removed from your playlists, likes, etc.?
The same thing happens to me every now and then. I understand the frustration, does anybody know why this seems to be a reoccurring problem?
I think a feature that notifies users of a track's removal would be a great idea. YouTube, Google Music, SoundCloud, none of these services alert users to the removal of their liked media. It is VERY annoying.
^^ I agree 100%
I understand this might be difficult but it is extremely frustrating, and personally, heartbreaking to lose a song from a playlist I created and not be able to find it again. This has occurred with two of omw largest playlists TWICE. Both of them ranged from 60-70 tracks and dropped to the 20s.

It would be highly appreciated by current users like myself as well as future Soundcloud users if you guys would look into this.

Best
Hey John,

Just to clarify, these are other user's tracks not your own correct? If that's the case, then a user can take down or make a track private whenever they'd like. If they do this then the track will no longer appear in your playlists or likes.

Hope that clears things up for you,
Gina

Me to but that track ive been working on it for fucking long long long timess!
Hey John,

Just to clarify, these are other user's tracks not your own correct? If that's the case, then a user can take down or make a track private whenever they'd like. If they do this then the track will no longer appear in your playlists or likes.

Hope that clears things up for you,
Gina

its mine i created it

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