Question

Twitter plays not counted in statistics

  • 21 September 2015
  • 3 replies
  • 124 views

Twitter analytics show that the track has received 38 clicks, however soundcloud statistics have registered it as one play. The song is called November Blues.
https://soundcloud.com/kiddjazz/novem...

Was there a specific link I should have used to embed the track? Or do users need to listen to a certain point for the track to be counted in statistics?

The tweet is here: https://twitter.com/kiddjazzz/status/...

Thanks in advance for your help.

3 replies

Userlevel 7
Badge +2
Hi Kidd,

I see 354 plays on the track, are you sure you are looking at the entire timeframe (not just plays for one day)? Also, I am not sure what timeframe you are looking at in Twitter.

-Gina
Sorry about that, I should have been more clear.
Twitter analytics show 30+ Media Views (which includes clicks) in one day.
Userlevel 7
Badge +3
Sorry about that, I should have been more clear.
Twitter analytics show 30+ Media Views (which includes clicks) in one day.

Hi there Kidd Jazz,

Hmm, not familiar with Twitter analytics and how exactly they work, especially when it comes to embeds. However, I've just tested this from over here (having your Tweet open, and your track on an additional browser tab), and after I played your track from within twitter, the play count on the other open tab showed a new play within seconds after refreshing.

Thus, this should be registering properly.

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