As you may have heard, we’ve launched SoundCloud Go, our new listener subscription, in the United States, the UK, Ireland, France, Australia and New Zealand.
If you are a creator who is a Premier Partner of our On SoundCloud program
through a label or digital distributor, you may notice some changes to your account.
Please note it may be that you are a Premier Partner via a digital aggregator such as; RouteNote, Symphonic Distribution, Beatstars, FullScreen, Maker Studios, Studio71, Repost Network, Omnia Media or AEI Media.
It could be that additional tracks are now included on your account. These tracks have been added to your account by your rightsholder, label or distributor. In order to prevent errors caused by conflicting updates to these tracks, the ability to edit has been restricted. You still have full control of your comments and messages and artwork on all your tracks. You also have full control over your profile information, including header image, avatar, description and social links.
If you encounter tracks that are not yours on your account, then they may have accidentally been ingested.
For more information about these issues, please contact your rightsholder, label or distributor directly.
Tracks that have been enabled for monetization may now only be available to SoundCloud Go subscribers. As we have only so far launched this service in the United States, UK and Ireland, it could mean that your tracks are now unavailable in the other parts of the world. Again your label or distributor would be able to clarify this for you.
You may also notice that some of your tracks are not available in areas where we have launched SoundCloud Go. It could be that there is a conflict over the rightsholder information for these tracks and this will need to be resolved before the tracks become available again. They will still be available however be available in the non-monetised territories.
The best way to get this resolved and to get your tracks available again is to speak with your digital distributor or label directly. You should know who the label/distributor is for these tracks.