Question

A few weeks ago I was verified, now I am not. Can someone explain?

  • 1 September 2015
  • 3 replies
  • 736 views

The title says it all. I used to be verified and I am no longer verified. I am confused on why that is.

3 replies

Userlevel 7
Badge +2
Hi Mr. lansaur,

Can you please tell me what you mean by you were "verified"?

Thanks,
Gina
Gina,

Thanks for the response.

By verified I mean the little orange star next to my name. It's not that big of a deal I was just wondering.
Userlevel 7
Badge +3
Gina,

Thanks for the response.

By verified I mean the little orange star next to my name. It's not that big of a deal I was just wondering.

Hi again Mr Iansaur,

Sorry about the confusion. The star indicates that a user is on our Pro or Pro Unlimited plan. The fact that you saw this icon next to your name seems to be a current bug on our end which has been brought to our developers. We're hoping this can soon be sorted.

Apologies again about this misunderstanding. I hope I was able to shed some light on the issue.

All the best
Mathis

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