Download Data Missing

  • 16 July 2019
  • 2 replies

Hi i send my promo out through soundcloud.

I know people have downloaded it because they support the tracks in DJ mixes. However the statistics are not showing up on Soundcloud.

It shows they have played it but no download.

THIS IS NOT A QUESTION ABOUT SIGNED IN USERS since the download counter reads 0.

2 replies

Userlevel 7
Badge +3
Hi there,

I've just tested this for you from our end, and the download should already show up on your stats page actually.
Hi Mathis,

Thanks for the response. I can see your download. But not the download of the person I know has. So a bit confused.

One of my friends mentioned he was having a similar problem