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Follower Count Wrong

  • 19 February 2019
  • 1 reply
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Hi there! My follower count has been at 223 for the past year, even as I've gotten notifications about people following me. I've seen that others have experienced this problem as well and that it was resolved by support staff. Could you all help me sort this out?

Thanks!
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Best answer by Mathis 26 July 2019, 15:48

Hey there @Mel.

Apologies - it looks like no one has had the chance to get back to you in the meantime. I've just retriggered for your follower counts to be recalculated. Give it 24 hours and you should be good to go. The root cause is a caching bug on SoundCloud's end, which turns out to be way more complex to fix than our engineers had hoped.

Cheers
Mathis
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Hey there @Mel.

Apologies - it looks like no one has had the chance to get back to you in the meantime. I've just retriggered for your follower counts to be recalculated. Give it 24 hours and you should be good to go. The root cause is a caching bug on SoundCloud's end, which turns out to be way more complex to fix than our engineers had hoped.

Cheers
Mathis