Follower counts not updating



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I also have this issue with my follower counts.
Hi @Mathis I don't follow any account and yet it shows that I'm following 8 people.
Can you sort it up for me? Thanks
I have the same issue! It says I have 16 followers but only have 13, also says I follow 1 person but I don't follow anyone. Please help!
My follower and following count at @sugarstaysweet has currently been stuck for a few weeks after my account accidentally got deleted. Hoping i can see an accurate count asap
Hi @Mathis thanks for your help, it's better now but still shows 3 following even though im not following anyone. can you please reset it? Thanks again and have a great day
Soundcloud team fix this!

I've asked kindly several times.

My followers counter has been stuck at 640 to 645 for past 3-4 months (yet I'm being added like crazy daily).

Thank you
Hi Brian,

Sorry about the troubles. This should now be sorted for you.

Cheers
Mathis

could you fix this for me too, im following 0 people but it shows up that im following three on my account

Hi Brian,

Sorry about the troubles. This should now be sorted for you.

Cheers
Mathis
could you fix this for me too, im following 0 people but it shows up that im following three on my account

my soundcloud is https://soundcloud.com/prodnobody
Hello everyone,

We continue to receive reports from some of our users saying their follower counts do not seem to update. For each of your reports, we're making sure that your followers do properly register on our backend.

However, there is a bug causing for the actual counter to not update properly sometimes. Our engineers are looking into solving this over time, however the issue turns out to be much more complex to fix then initially sorted.

We acknowledge that this issue has been present for quite some time, and we understand how frustration this is, however we want to reassure you that this is something our data team is committed to improve in the future and continues to investigate.

If your follower count seems to be stuck, please let us know here.

Thanks & all the best
Mathis

need my follower count updated im following 0 people but it shows that im following 3, my soundcloud is https://soundcloud.com/prodnobody
Hello everyone,

We continue to receive reports from some of our users saying their follower counts do not seem to update. For each of your reports, we're making sure that your followers do properly register on our backend.

However, there is a bug causing for the actual counter to not update properly sometimes. Our engineers are looking into solving this over time, however the issue turns out to be much more complex to fix then initially sorted.

We acknowledge that this issue has been present for quite some time, and we understand how frustration this is, however we want to reassure you that this is something our data team is committed to improve in the future and continues to investigate.

If your follower count seems to be stuck, please let us know here.

Thanks & all the best
Mathis


Mine is stuck at 2. https://soundcloud.com/torgota
I have the same issue. It shows that I'm following 3 people while I'm only following 1.
soundcloud.com/abalone
Hi,

My follower/following counts are incorrect.

Account: soundcloud.com/EmperorKush

Please could you trigger a recalculation on the backend?

Thank you.
Hhello Soundcloud I have the same issue and tested it with a few new people I've met. Could my account be checked out too please?
Hello everyone,

We continue to receive reports from some of our users saying their follower counts do not seem to update. For each of your reports, we're making sure that your followers do properly register on our backend.

However, there is a bug causing for the actual counter to not update properly sometimes. Our engineers are looking into solving this over time, however the issue turns out to be much more complex to fix then initially sorted.

We acknowledge that this issue has been present for quite some time, and we understand how frustration this is, however we want to reassure you that this is something our data team is committed to improve in the future and continues to investigate.

If your follower count seems to be stuck, please let us know here.

Thanks & all the best
Mathis

Yo,

my follower count is still stuck at 2 even though I'm following 0.

https://soundcloud.com/vudu-official
Fingers x you guys get it fixed! Thank you @Mathis
I'm currently following [2] artists but my prof says I'm following [5]. When I temporarily unfollowed [artist1], the count went up to [6], but went back to [5] once I followed [artist1] again. Please help fix!
This has been a problem for 2 years, why hasn't it been fixed?
Hey @Mathis ,

I have same problem as other. I don't have followers but shows that I have 3 of them. Please, help in this case.
BR
Userlevel 7
Badge +3
Hi there,

Everyone who has posted a reply since my previous post: We've now triggered for your counts to be fixed. This should be reflected on your account within the upcoming 24 hours.
Hi! Both my following and followers count are wrong, please fix it asap! Many Thanks 🙂
@Mathis Hi! Both my following and followers count are wrong, please fix it asap! Many Thanks 🙂
Userlevel 7
Badge +3
@Mathis Hi! Both my following and followers count are wrong, please fix it asap! Many Thanks :)

Hi Adam,

This should be sorted within 24 hours from now. Sorry about the troubles.
Userlevel 5
Hello,

Can you Please recalculate my follower count? It has been stuck for a while. THANK YOU!
Hey my account has been saying ive been following 3 people for months when im really not following anyone. Can you pls help me to get this problem fixed

my account is https://soundcloud.com/kimiimarro
Hi,

my follower count seems to be stuck at around 240 for months now, would appreciate you guys checking it out.

Thank you.

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