Question

I got over 25k plays over one night from one guy in venezuela - How can this be?

  • 7 April 2016
  • 5 replies
  • 62 views

I did not pay for any phantom plays or whatever. Only when I woke up this morning I had over 25k plays on my track, turns out it was all from one guy in Venezuela.... very doobious. Is there any possability this can happen without it being some robot hacker or something?

5 replies

Userlevel 7
Badge +2
Hi,

Name of track?

-Gina
It's Palli Plasthaus - Hausverk 😃
any news?
Same here! Track: Rakoon - Out There
Userlevel 7
Badge +3
Hi there,

@Rakoon, I believe I've responded to you on a different conversation before, so the following is old info to you.

Unfortunately, we have no means of confirming whether or not your recent spike in plays came from a fraudulent source, but we can see they are concentrated to a specific number of locations that are often flagged for fake plays.

It could be that someone paid for your plays to be increased, or you were mistakenly subject to fake plays bought for another account. We do not condone of people paying to increase their plays, and our trust and safety engineers are working on improving our anti-spam systems to weed out fake plays.

I'm afraid we do not have the technical means of reverting, or adjusting, play counts. You can delete and re-upload a track to refresh the play count, but keep in mind this means all Likes, Comments and Re-posts will also be lost.

Our Trust & Safety team is working towards this though, so in the future we can eradicate this problem and be in a better position to combat fake activity.

Best,
Mathis

Reply