My followers are not growing anymore either and I've emailed about it and you made it work again for about a month, now it is frozen again. And please don't repeat that paragraph above because that has not worked for me and I see this is happening to a lot of people. You guys always respond with that paragraph. I pay money for your service. I want to know if you are going to fix this issue or just try to maintain complaints. This is a real problem, and I've been through the forum and the moderators pretend like there may be some confusion about our followers. But there is no confusion. Your site is malfunctioning. We see when we are followed, we should see the count going up. I have had months at a time with daily new follows that have never shown up. I had a new follower an hour ago, my count did not go up. We are angry about this. What is soundcloud doing about this problem?
Yeah I'm experiencing this same issue. I keep getting notifications of so-and-so is now "following you" but my followers don't exceed 139. Sometimes it jumps to 140, but then back down to 139. I've had at least 10 new followers in the past 2 weeks and it would be good to have those reflected on my profile. Any help or information you could provide would be great. I tried your suggestion of edit profile, then saving. Didn't do a thing.
Hi there,Sorry for any frustration or confusion this has caused. You can force an update to your followers list by going to your public profile, clicking the "Edit your profile" button (http://bit.ly/160ARdp) and then just hitting "Save" on the next page. That should refresh the list on your public profile.Thanks for your patience and understanding! Please let me know if you have any other questions or concerns.Thanks,Gina
I have been experiencing the same, there are some who have followed me but on my profile, it's still stuck with the same number of followers, even the following. I have been following people, and yet it does not reflect on my following count. I could see their posts but couldn't like it esp. if the account is private, though they have accepted me. But when I browsed my IG account on the desktop, it reflects the real number of my followers and following. Why in the app it doesn't? Please help, I have been experiencing this for two weeks already. I have re-installed the app as well. :(
Hi,I seem to have lost around 400 followers in the last couple of weeks and now each time I gain more followers the number seems to be decreasing? I thought I'd leave it for a bit to see if it was a glitch. Is there a problem with fake/spam accounts and is it possible for someone to check my account to see what the situation is?I have refreshed my account and cleared my cache as suggested above.Thanks
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