Is it possible to remove false plays?

  • 23 March 2016
  • 1 reply

My track recently received 5,000 plays randomly, and there's no doubt that they aren't fake. I was just wondering if there was anyway to have these plays removed from my song, considering those are plays I would like to earn on my own, and not have them appear out the blue.

1 reply

Userlevel 7
Badge +3

I'm afraid we do not have the technical means of reverting, or adjusting, play counts. You can delete and re-upload a track to refresh the play count, but keep in mind this means all Likes, Comments and Re-posts will also be lost.

Our Trust & Safety team is working towards this though so in the future we can eradicate this problem and be in a better position to combat fake activity.