Hi guys , i've had that rare but annoying error of a large loss of plays.
On my breakin' science mix ...
Its dropped from 800+ to 130 + this is rather annoying as a pro subscriber i feel its an issue i'd liked sorted soon as soundcloud is an important part of my brand awareness which i'm happy to pay for.
All of these plays are genuine ( no bot nonsense) i regularly track my progress it seems a nice climb of following from german listeners helped grow it nearly double from a few months ago.
However when the error occured last week it knocked my momentum as new potential listeners saw a massively reduced total which could of made them not engage.
Weirdly the full amount of plays is only shown on one section of the pulse app
( plays in the last 30 days )
Can this be reviewed please.
A die hard soundcloud user