My plays keep disappearing! I've lost thousands of plays over the last year!

I need help fixing this issue! It's been happening for over a year and I've lost close to 10k! Its annoying and making me not wanna use soundcloud anymore! Making me look bad as an artist with way less plays than I should have. I dont understand how it's so hard to keep people's hard earned plays on their account! Its simple. Also I was told it was being resolved a year ago, And that the glitches would be fixed as they were only temporary. Well here I am a year later with the same problem! Please give me some answers!

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