Question

My stats have stopped showing

  • 13 June 2019
  • 8 replies
  • 155 views

Hello, I'm a premium user, and my tracks are no longer recording stats. We need to show an accurate listen count to get sponsors etc. so I'm hoping someone can help me out with this ASAP. Thank you!

-Jenny
https://soundcloud.com/AncientHistoryFangirl

This topic has been closed for comments

8 replies

we are having the same issue! https://soundcloud.com/dateable/season-8-episode-17-can-a-man-still-date-in-the-metoo-era
Hello, I'm a premium user, and my tracks are no longer recording stats. We need to show an accurate listen count to get sponsors etc. so I'm hoping someone can help me out with this ASAP. Thank you!

-Jennyhttps://soundcloud.com/AncientHistoryFangirl


I get several hundred listens after a new episode, normally 200 in the first day, nothing is counting today
We usually have 1K-1.2K and today we have 417
I am having the exact same issue. This is a serious problem.
Yes, me too. I have three pro accounts, and no views since yesterday.
Same. Our latest upload play count is way off!
We are having the same problem and no response from customer service
Userlevel 7
Badge +3
Hi everyone,

We're looking into this at the moment and will update you on this topic moving forward. Apologies about the confusion with this. Closing this topic to keep communication about this topic in one place.