Question

My stats wont come up, and my track doesn't show on my profile

  • 4 March 2015
  • 3 replies
  • 201 views

So I've recently upgraded to pro and basically I've put a couple of tracks into my spotlight, but for some reason when i try to take my most recent track off the spotlight it doesn't return to my recent posts. It also wont show the stats for that song even if I click 'overall' not just 'last 7 days'

some help would be great thanks!

3 replies

If its any help here's the link to the track im talking about https://soundcloud.com/joshua-gagel/rihanna-umbrella-gagel-refix

And here's the link to my profile http://soundcloud.com/joshua-gagel
Userlevel 7
Badge +2
Hi Josh,

Thanks for getting in touch on the help forum and apologies for confusion caused. When a track is taken out of Spotlight, the track goes back into your profile in the order of the day it was originally uploaded. For example, if you upload a track on March 1st and Spotlight it then take it out of Spotlight 2 weeks later then you would have to scroll back to March 1st on your profile to find it. Make sense?

Also, I took a look at your stats with 'Overall' selected and I do see the track you linked to: http://cl.ly/image/3N1v261W1F3N.

I hope that clears things up for you. Let me know if you have any further questions.

Best,
Gina
Hi Josh,

Thanks for getting in touch on the help forum and apologies for confusion caused. When a track is taken out of Spotlight, the track goes back into your profile in the order of the day it was originally uploaded. For example, if you upload a track on March 1st and Spotlight it then take it out of Spotlight 2 weeks later then you would have to scroll back to March 1st on your profile to find it. Make sense?

Also, I took a look at your stats with 'Overall' selected and I do see the track you linked to: http://cl.ly/image/3N1v261W1F3N.

I hope that clears things up for you. Let me know if you have any further questions.

Best,
Gina

My track can only appears on "My track", but not in "All" , can you help me to fix it once?
https://soundcloud.com/realistic-violin-feeling/across-the-blood-water-violin-cover-two-steps-from-h...

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