Question

Play counter is frozen

  • 12 June 2019
  • 8 replies
  • 311 views

Userlevel 1
Hi there!

Play counter is frozen. This happened a few weeks ago also...

This topic has been closed for comments

8 replies

Same here. It has been down for several hours. Fix it, please
Userlevel 1
Same here. Get it fixed already. Six hours!
Same problem here anyone know why?
Why have Soundcloud staff not replied to this post? We pay money for this service and should expect to get help when help is needed, right...? It's not unusual for this issue to occur and every time we need to wait for a long time. Please take action!
Having the same issue
plays aren't updating
Userlevel 1
No answer from Soundcloud. No reaction. 18 hours now. It's not okay.
Userlevel 7
Badge +3
Hi there,

We're looking into this at the moment and will update you on this topic moving forward. Apologies about the confusion with this. Closing this topic to keep communication about this topic in one place.