Plays and Stats have not updated today after having people play them to test and the track I posted today is not registering any plays at all. It just shows up blank in the area where plays usually shows up. It was not like this just yesterday, so I am just curious if this is something I should be concerned with or a minor glitch that is getting sorted through? I am a "premium" (I think that is what it is called)and have few complaints. I noticed it happened once before (year or so ago maybe) but cured itself pretty quickly so I never needed to report it. This has been not working all day today. I have cleared my cache(s) and am not using my logged in self to try and generate any plays.
Thank you for any help (hope it will just fix itself). But some assurance of that would be cool.
Best answer by Mathis
Hello there everyone,
Our engineers let us know there was a bug causing for the play counts to not update properly. This issue started on Friday, and has now been resolved, so play counts should be updating properly again.
Our sincere apologies about the inconvenience this might have caused, and thank you for hanging in there.