Play counts not updating properly

  • 12 June 2019
  • 5 replies
  • 155 views

Hello! I uploaded a song an hour ago (https://soundcloud.com/user-751332338/jim-trin-ntina-taxi-line) and I think the plays are either stuck or updating really slowly. Some minutes ago I had 5 likes and 3 plays, which is technically impossile. Am I the only one having this issue? Can it be fixed?

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5 replies

Userlevel 1
You are not alone. Stats hasn't updated for six hours. It's frozen. Unacceptable.
Having the exact same problem on my new track
https://soundcloud.com/acidi_t/nemesis-nebula

Anyone know why?
Having the same problem across all of my tracks as well
plays aren't showing up on the track
Userlevel 7
Badge +3
Hi there,

We're looking into this at the moment and will update you on this topic moving forward. Apologies about the confusion with this. Closing this topic to keep communication about this topic in one place.