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RSS Download stats shows 0

  • 2 October 2015
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RSS Download stats shows 0 for our podcast, We know there have been some downloads this past week because members of our team downloaded them from iTunes .

Next question, In order for people to download from iTunes does the 'allow downloads' need to be checked in the track meta settings? we don't have it checked now but people were able to download from iTunes for so we though..
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Best answer by Mathis 2 October 2015, 21:54

Hi there,

Thanks for getting in touch. Sorry about the confusion with this. We have an article on our help center that explains how to read your podcasting stats. You can find it here.

Please note that the RSS indicator on the top stats bar will only be relevant for podcasting episodes that were uploaded several months ago, before we changed how podcasting stats are counted. (this can easily be confusing, the product team is already looking how to improve this in the future).

Hope this helps to shed some light on the issue.

Cheers
Mathis

P.S.: Ah, never got to respond to your other question. The download option on each track is only relevant for direct downloads in SoundCloud. Whether or not the track can be downloaded via iTunes or Stitcher is depending on whether you enable for the track to be included in you RSS feed.
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Hi there,

Thanks for getting in touch. Sorry about the confusion with this. We have an article on our help center that explains how to read your podcasting stats. You can find it here.

Please note that the RSS indicator on the top stats bar will only be relevant for podcasting episodes that were uploaded several months ago, before we changed how podcasting stats are counted. (this can easily be confusing, the product team is already looking how to improve this in the future).

Hope this helps to shed some light on the issue.

Cheers
Mathis

P.S.: Ah, never got to respond to your other question. The download option on each track is only relevant for direct downloads in SoundCloud. Whether or not the track can be downloaded via iTunes or Stitcher is depending on whether you enable for the track to be included in you RSS feed.

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