Best answer by Mathis
Thanks for getting in touch about this. Our developers were looking into what went wrong here and they found two bugs in the system that is providing the stats.
Firstly, you may have noticed a sudden increase and then a sudden drop on your play stats, this is because on the 30th of October around 12pm UTC there was a duplication of stats on certain tracks which was then corrected on the 1st of November, which is when you saw the drop, but this was actually a correction back to the right number.
The second issue discovered is a small discrepancy between the total plays of your “mini stats” on your stream page and the total plays under the overall view on your stats page. This is due to the data being collected from two different information centres, the stats team plan to make a change tomorrow in order to correct this number across both pages.
We’re sorry that we have been experiencing some issues with the stats as of late, but the developer teams working on this have informed us that the latest amendments they’re making should avoid these jumps and drops from happening and causing confusion again.
I hope that makes sense, and sorry again for the frustration this has caused!