• 2 January 2018
  • 3 replies

Hi, so I noticed that my plays for a track that i recently released haven't been updating at all. I was wondering what was the problem? I would also like to know why my followers aren't being updated either

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3 replies

Userlevel 7
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Hi there,

Apologies about this. Just to close the loop on this, there was a system wide outage on January 1st which caused for a backfill of data. The outage was fixed on the same day, any issues with data not showing properly should now be sorted as well.

I'm having the same problem for my account with all of my tracks. None of the plays are counting towards the totals of the songs even when it is played from a different account
I've noticing the same thing for an episode I released this morning. No stats on that episode or for my podcast as a whole.