View count not telling me all the views

Hello, I have the premium package that tells you who listened/what the town of the listener is from. I noticed a few of my songs will tell me I have more plays but they won't actually list every location that llistened. For example, one of my songs has 23 listens. However, it only shows me 20 locations. So, 3 listens I can't see where they are from. Is this normal? And what is the cause for this? And I've waited the proper time for soundcloud to update everything

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