Answered

Why can't I see the reposts on my tracks?

  • 30 March 2015
  • 1 reply
  • 811 views

On a number of my tracks that have multiple reposts, the stats don't show who the users are.

Example

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Best answer by Gina 31 March 2015, 10:25

Hi Gholy,

Thanks for getting in touch and apologies for the confusion. I had a look into your account and it looks like the extra 5 reposters were from fake accounts. When our system batch removes fake accounts, it takes a bit of time for your profile to update and remove the repost number. We're working on making these changes more immediate.

Thanks again for your understanding!

Cheers,
Gina
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Hi Gholy,

Thanks for getting in touch and apologies for the confusion. I had a look into your account and it looks like the extra 5 reposters were from fake accounts. When our system batch removes fake accounts, it takes a bit of time for your profile to update and remove the repost number. We're working on making these changes more immediate.

Thanks again for your understanding!

Cheers,
Gina

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