will lost listener stats be rectified?

  • 13 June 2019
  • 2 replies
  • 94 views

As many people have already highlighted, plays are currently not being counted. Just wondering, whenever this issue is rectified will the listens that have been happening be added back in to stats or are they lost figures? Our revenue model is highly reliant on these stats so would hate to think we've lost this data.

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2 replies

Userlevel 1
Good question! I too rely on stats - I'm losing money big time. Stats hasn't updated in 18 hours now. And not a single word from Soundcloud. Seriously?!
Userlevel 7
Badge +3
Hi there,

We're looking into this at the moment and will update you on this topic moving forward. Apologies about the confusion with this. Closing this topic to keep communication about this topic in one place.

To answer your particular question @UnitedIreland the data is not lost, it is merely a matter of how they are displayed.