Answered

wrong follower count, help!

  • 24 November 2018
  • 6 replies
  • 327 views

i need some help, i follow 5 accounts but my following shows 6 how can i solve this?
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Best answer by Mathis 26 July 2019, 14:45

Hello,

Everyone who has reported wrong follower counts on their account: I've now triggered for your counts to be recalculated. This should show on your profile within 24 hours.

I am closing this topic for further comments to keep communication in one player moving forward.

If you are experiencing this bug and come across this topic: There is a new collective topic available here. Just report and we'll get to it as soon as possible.

Cheers
Mathis
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6 replies

Userlevel 7
Badge +3
Hello,

Everyone who has reported wrong follower counts on their account: I've now triggered for your counts to be recalculated. This should show on your profile within 24 hours.

I am closing this topic for further comments to keep communication in one player moving forward.

If you are experiencing this bug and come across this topic: There is a new collective topic available here. Just report and we'll get to it as soon as possible.

Cheers
Mathis
looks like the issue remains, I'm still having the wrong following count : ( following 4, displays 5
Userlevel 3
Badge +1
No problem! 🙂
@Navid thanks a lot
Userlevel 3
Badge +1
Hey @allxneed - I just went in and fixed this for you, please note that it might take up to 24 hours before this change is reflected on your end.


Cheers,
Navid
Userlevel 2
Badge
Hi there!

Are you having this problem on the app?
I'd suggest refreshing the page, logging out and logging back in, deleting the app and redownloading it or, give it a little time to process.

Let me know if this works for you 🙂