Question

blocked after commenting on one's own tracks

  • 31 March 2018
  • 3 replies
  • 80 views

Userlevel 4
Badge +1
yesterday on Facebook two mentions
https://www.facebook.com/milanatch/posts/1658411354250264
were made of automated blocking by Soundcloud after commenting on ones own tracks.

This is related probably to the problems descibed in this thread :
https://soundcloudcommunity.com/subscriptions-230059/blocked-from-commenting-for-no-reason-7408299
and others
May a SC support person look into this?

cheers

3 replies

Userlevel 1
We are having the same problem.
But I've never get the message from soundcloud.
I have been blocked without warning.
Also in these threads:
https://soundcloudcommunity.com/ios-230063/could-you-help-me-when-did-you-warn-me-previous-many-times-please-7408295/index2.html
https://soundcloudcommunity.com/desktop-230066/autoban-bot-is-broken-7408392/index1.html#post18036698

I hope SC will look and resolve this problem.
Userlevel 7
Badge +3
Hi there everyone,

This should now be solved for you. I've forwarded the reports to our Trust & Safety team, and they have made sure the system that caused this is being readjusted.

Sorry about the inconvenience & thanks for hanging in there!

Cheers
Mathis

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