Question

Cannot make payment to upgrade to Soundcloud Go


I have tried upgrading my subscription to Soundcloud Go NUMEROUS TIMES with different computer OS, browsers, cards with NO SUCCESS!!!

As shown below (PIC #3), Paypal method does not work as well as the credit card method (cannot post due to personal financial info).

I have subscribed for 30 day free trial on my Iphone as shown below (PIC#2) and unsubscribed as instructed.

Please advise AS SOON AS POSSIBLE. As a long lasting patron of 4 years who have personally exchanged messages with the FOUNDER OF SOUNDCLOUD MR. FORSSSSS (PIC #1), I am very dissapointed at how other questions IDENTICAL to mine has been dealt with (with indifference and NO REPLY for MONTHS!!).

[PICTURE #1]



[PICTURE #2]



[PICTURE #3]


3 replies

Userlevel 7
Badge +3
Hi Chris,

Please reach out to our payments team for the most efficient help with this one.

All the best
Mathis
Is there any way you can forward my problem?
Hi Chris,

Please reach out to our payments team for the most efficient help with this one.

All the best
Mathis

???

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