Help! Paid for subscription but can't use it.

I've paid for my SoundCloud go subscription, the $10 a month plan, the money has come out of my bank account, I have an emailed receipt from SoundCloud, but my app says I'm not subscribed and I have only previews of my songs. How do I fix this??

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I have also signed out and back in numerous times, uninstalled and reinstalled the app and still nothing is working.