Question

How to end non-existent subscription being billed for

  • 28 April 2019
  • 3 replies
  • 68 views

I have a SC account but no subscription active, yet I'm being billed every month 6 EUR (since 1,5 years now), and I have yet to succeed in ending this billing.

Please help me understand how I should be able to end a subscription that does not exist?

I'm feeling so confused and angry.

Thank you for your help!

3 replies

It seems to be a current occurance this many people are in same position soundcloud ripping people off
Userlevel 7
Badge +3
Hi there,

I've double checked both accounts and neither of them has ever been on a subscription. Thus, chances are the subscription is going to a different SoundCloud account.

If you're not aware if another account, please reach out to our subscriptions team via the Help Center and provide the transaction ID so they can start investigating right away.

Cheers
Mathis
Hi, I need to cancel the subscription because I was wrong and in the end I got a subscription to pay from month to month and I received the 1 year subscription as it does to cancel thanks

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