Question

I am in the US but prices on the renewal page are quoted in €


I am trying to upgrade my plan but the prices are quoted in €. I live in the US and am paying with a US credit card so it needs to be $.

2 replies

to save time, I am not using a VPN to connect. I checked my region settings in Mac OS Settings and it is set to United States. The problem appears in both Safari and Chrome.
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to save time, I am not using a VPN to connect. I checked my region settings in Mac OS Settings and it is set to United States. The problem appears in both Safari and Chrome.
Hi there Phil,

Thanks for writing in about this and sorry about the inconvenience. That is indeed a bit weird, and our payments team would like to investigate this further. Thus, I'd like to ask you to write them an email via this form. In the subject drop down menu, please choose "Pro & Billing" and let them know about this post on the forum so they can pick up the conversation where we left off.

Hope we can soon help out with this!

Cheers
Mathis

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