Question

i bought a a go plus an there saying i didn't an i got charged 3 times for it

  • 30 June 2019
  • 1 reply
  • 71 views

I bought a go plus plan an then it said I didn't buy one now an yall charged my card 2 time. One was 9.99$ an now 8$ so wassup with this.

1 reply

Userlevel 7
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Hey @Shawn The DJ ,

I've looked into this - there's a difference between SoundCloud Go/Go+ and SoundCloud Pro / Pro Unlimited.

Go / Go+ provides features for listeners primarily.
Pro / Pro Unlimited provides features for creators.

From what I can see the SoundCloud Go+ subscriptions did not end up being charged. If you decide to cancel your current SoundCloud Pro plan as well, the money will be automatically refunded if you cancel within the 30 day money back guarantee.

Hope this sheds some light on the issue.

Cheers
Mathis

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