Question

I bought subscription Pro instead of Go

  • 10 September 2019
  • 0 replies
  • 9 views

i purchased soundcloud pro unlimited on my phone thinking it was soundcloud go. I was billed 90 pounds in one time. I would like to cancel my subscription and be refunded prior to deciding which monthly soundcloud Go plan i want to sign up for. It is within the 30 day guarantee.

On the subscriptions page it is not clear if my subscription is till active or whether it is cancelled and there is an automatic refund in process.
On looking through the troubleshooting page there should be an edit tab on my browser at the subscriptions, but it wont lead to anything. There is a receipt of purchase page but that is it. Please look into this. 90 pounds was a lot of money in one go. i love soundcloud for many years, please help assist with this problem.

0 replies

Be the first to reply!

Reply