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I'm having payment problems and can't go pro plan, this happens already for some days

  • 29 May 2015
  • 1 reply
  • 301 views

Soundcloud doesn't accept my Visa payment or even Paypal one. There's money on my accounts so I just don't understand the problem. All details of the credit card, etc, are right.
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Best answer by djraveinpeace 1 June 2015, 23:32

Hi there,

Thanks for visiting the help forums :)

Apologies your query hasn't been picked up, seems to have slipped through the net.

You would be best contacting the Pro & Billing department using the contact form below as they are better placed to look at payment queries:

http://help.soundcloud.com/customer/portal/emails/new

Regards

DJ R.I.P
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Userlevel 6
Hi there,

Thanks for visiting the help forums :)

Apologies your query hasn't been picked up, seems to have slipped through the net.

You would be best contacting the Pro & Billing department using the contact form below as they are better placed to look at payment queries:

http://help.soundcloud.com/customer/portal/emails/new

Regards

DJ R.I.P

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