Question

I want to downgrade my plan. Can I get a pro rata refund?

  • 24 August 2015
  • 3 replies
  • 145 views

I have a Pro Unlimited plan. I want to downgrade to a Pro plan. Can I get a pro rata refund on the Pro Unlimited Plan?

3 replies

Userlevel 7
Badge +2
Here is more information about cancelling and refunds.

-Gina
Hi Gina,

The article did not address my question as to a pro rata refund.

The renewal is not within 30 days of original subscription.

Thanks,

Keary
How can I get a refund and downgrade of my profile? It has been so hard trying to communicate with someone from Soundcloud for this process...

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