Answered

i was charged 3 times for 1 month

  • 18 November 2016
  • 2 replies
  • 113 views

Hi.
I was charged for pro unlimited in the beginning of the month.
Today I decided to change my plan to pro from pro unlimited. So i was charged $7. Then i realised that i don't have enough upload time, so i decided to change back to pro unlimited. So i was charged $15 again.

So i've been charged 3 times for 1 month. How can i return my money ($22). Or maybe they could be used for the next month payment?
Thanks.
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Best answer by Mathis 18 November 2016, 15:00

Hi LOGIXX,

Please see here on our Help Center. The Ask us directly-button will get you through to our payments team directly - they'll be able to handle your case most efficiently.

All the best
Mathis
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Userlevel 7
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Hi LOGIXX,

Please see here on our Help Center. The Ask us directly-button will get you through to our payments team directly - they'll be able to handle your case most efficiently.

All the best
Mathis
tHANKS!!!
Hi LOGIXX,

Please see here on our Help Center. The Ask us directly-button will get you through to our payments team directly - they'll be able to handle your case most efficiently.

All the best
Mathis

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