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Subscriptions

This is a category about subscription plans and renewals for SoundCloud Go, SoundCloud Go+, SoundCloud Pro and SoundCloud Pro Unlimited. We're happy to help, however we cannot look up your individual billing history. For personal queries, please use our contact form on the Help Center. https://help.soundcloud.com/hc/en-us/requests/new

  • 2,782 Topics
  • 3,404 Replies

2782 Topics

C
CLAYMORE Booker*

Subscription Unlimited Pro (Can't Cancel) Why?

Hello. Dear Soundcloud. I can't cancel my Subscription Unlimited Pro. i would like to get a refund thank you.

11 0
C
3 days ago
F
FSB Booker*

Soundcloud go in certain countries
Question

I get that soundcloud go isn't avaible in all countries, but I'm just wondering exactly why that is. There are already filtered songs that aren't allowed in all countries because of copyright, content or that sort of thing, but I don't see any reason for not being able to let people listen offline e...

10 0
F
3 days ago
P
Primal Future Now Music Booker*

I need to contact someone in Soundcloud, Could you please give me an email address?????????????????
Question

I need to contact someone in Soundcloud, Could you please give me an email address?????????????????

1372 7
T
3 days ago
P
Prog Box Digital Booker*

Qualifying for SoundCloud Premier
Solved

Hey, i'm being told I don't qualify for SoundCloud premier monetization when i try and sign up. Can you advise why this is? Some of my friends run much smaller record labels than mine and have been able to sign up successfully. What are the requirements? Bare in mind i've already successfully monet...

1933 13
S
3 days ago
U
UwUEly Booker*

Do early college students qualify for GO+ Student Discount?
Question

I am in a early college - high school program.

6 0
U
3 days ago
A
ANYCHA Booker*

Sound Cloud Subscriptions
Question

I'm confused why I still get ads and can only listen to previews of artists tracks when I'm a sound cloud Pro member. Why isn't Sound Cloud Go included in a pro membership?

9 0
A
3 days ago
A
AirValis Booker*

Get Old Stream Setup Back
Question

What has happened to my Stream?? Why am I not seeing ALL of the tracks that have been posted in the last few months? It's a truncated version, like SoundCloud is deciding what I will and won't be interested in. I enjoyed going through older posts up to the present, discovering new music on my own te...

17 1
A
4 days ago
A
ayyyobreezyy Booker*

Delete my account
Question

Why is it so hard to delete my account

11 0
A
4 days ago
Oorlab Headliner

Stargrace - trademark case
Solved

A user called Stargrace, started in 2011 and had a number of collaborations, songs, and interactions. In 2015 another user Star Grace, opened an ccuont. That person apparantly got a trademark for the name and as I see in a post on FB, Suondcloud has sided with the trademarked account, forcing the ol...

75 3
4 days ago
G
Goldfinger Classics Booker*

Soundcloud Pro automatic payment
Question

2 weeks ago I want to downgrade and cancelling my Soundcloud Pro. The "edit" button doesn't work at my account. And it still does't now. Last week the payment of 99 dollars took place and now I cannot cancelling my Pro subscription. If the 'edit' button doesn't work on my account, and they send me...

12 0
G
4 days ago
R
ROOTSIDE Booker*

cross dj free
Question

je n'arrive pas à connecter cross dj à mon compte soundcloud , quelqu'un pourrait m'aider pas à pas ?

16 0
R
4 days ago
T
Thirsty Bitch Podcast Booker*

Change of circumstance
Question

Hello. About a month ago I purchased a year upfront for Unlimited at £75 I will no longer be producing content for this and was wondering if I can get partial refunds for the 11 months I wont be using the sound cloud or would anyone buy the subscription (cheaper) if someone wants a cheap year. Keyt...

12 0
T
4 days ago
S
SUMO GANG CHIEF Booker*

i have paid for my pro subscription, why can i not use the monetization service? it says i dont qualify! not cool i just paid for this it should have told me this before hand!
Question

i have paid for my pro subscription, why can i not use the monetization service? it says i dont qualify! not cool i just paid for this it should have told me this before hand!

7 0
S
4 days ago
R
ron void Booker*

Legal actions are about to take place.

I do not have any active subscriptions with Soundcloud and yet my debit card is charged $ 9.99 a month. This has been going on for a good while now and it needs to be resolved immediately. I have checked all of my subscriptions from the Google play store and there is absolutely NO SIGN of a subscrip...

34 2
R
5 days ago
N
No Such Thing As A Bad Movie Booker*

Change Billing Adress
Question

I need to change the billing address that shows up on my invoices. My podcast partner was paying for the subscription, but I have changed the credit card to mine. There doesn't seem to be anywhere I can update the billing address. I need it to reflect my own address for tax purposes. Thanks

9 0
N
5 days ago
J
Jake Freed Booker*

Charged on debit card, never made purchase
Question

Just received a charge for $9.99 for what I'm assuming is for Go/+, which I never purchased, never used and have never received the charge before. I want that cancelled and refunded.

9 0
J
5 days ago
S
Saúde In Cast Booker*

Another Podcast in same Account
Question

I have a podcast channel titled "Saude In Cast", and i need another one called "Business Cast", do i need to have another account or can i link to my current account ? best regards Brasilio Duarte Neto Atibaia, São Paulo Brazil

7 0
S
5 days ago
I
ieatass3 Booker*

Is there any place that I can see the upcoming countries that soundcloud go is coming to?
Question

I have waited a long time for soundcloud go to reach my country but i can't find any place where the upcoming countries are mentioned. The only place that I find is the soundcloud blog which isn't helpful at all. I just want to know when it would be possible to come here.

8 0
I
5 days ago
M
Momjo Booker*

Account on Hold / Freeze account
Question

Hello, We have published 6 episodes of our podcast and will be taking a break from it for now. We currently pay for the monthly Pro service, but wondering if we can downgrade or freeze our membership until further notice. Thanks

7 0
M
5 days ago
D
DiscipleshipTrack Booker*

billing address
Question

My payment is being declined and my credit card company is telling me I need to update my billing address. Where do I do that?

9 0
D
5 days ago
E
Elder Costa Booker*

Excluir conta duplicada
Question

Tenho duas contas e preciso excluir uma.

11 0
E
5 days ago
D
De Toestand in de Wereld Booker*

Upgrading from Go+ to Unlimited. How to Stop payment Go +.
Question

I upgraded from Go+ to unlimited. What I see is that my Go + payment is also still working and I want to cancel it. I do not want to pay boith. Can you cancel my earlier Soundcloud Go + subscription

8 0
D
5 days ago
G
GarrettA11 Booker*

Canceling my subscription

Ok I'm pissed off. i have wanted to cancel my subscription for 3 month now and haven't been able to because the magical "pencil" beside the edit button on the subscription page isn't there. Every single time i hit edit it just shows me my current plan and a different plan that is only $5 instead of...

232 2
L
5 days ago
P
PumpkieSlicePie Booker*

Is it possible to get a refund?
Question

I just now cancelled my subscription and I was wondering could I still get a refund? I believe it just renewed like a day or so ago. Thank you!

9 0
P
5 days ago
D
Desolo Zantas Booker*

Monetization
Question

I have the Premium Soundcloud account and do not see the monetization button, I went to the Premier to see how I can get it but it only shows me the introduction videos. Can someone please help me get monetization working?

7 0
D
5 days ago

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