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Subscriptions

This is a category about subscription plans and renewals for SoundCloud Go, SoundCloud Go+, SoundCloud Pro and SoundCloud Pro Unlimited. We're happy to help, however we cannot look up your individual billing history. For personal queries, please use our contact form on the Help Center. https://help.soundcloud.com/hc/en-us/requests/new

  • 2,157 Topics
  • 3,123 Replies

2157 Topics

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NappyNatan Booker*

Hey I just started soundcloud primer monitization and I was wondering how long does it take to get paid on your first month? Do i really have to wait 45 days?
Question

And how many dollars per stream does Soundcloud pay you?

27 1
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4 days ago
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Magdipop Booker*

Madipop@yaoo. Com
Question

ةرررءءسبلتززةرربلتلانهانسان

10 1
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4 days ago
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J Shizz Booker*

Drop down from Pro account to Free
Question

I am trying to reduce my account from Pro to free. I follow the instructions on this page - https://help.soundcloud.com/hc/en-us/articles/115003562888-Canceling-or-downgrading-your-Pro-subscription When I hit the edit button. The only choice I have is to "Switch Plans', not cancel. When I hit said...

39 2
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4 days ago
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Horizun The Alien Booker*

How do I cancel soundcloud pro subscription???
Question

I haven't even been uploading for the past 3 months, and would like to cancel the subscription for now. There are multiple UNANSWERED questions regarding how to cancel pro subs... When you I go to the "Help Center" all it does is tell me to "follow the prompts", and yet there ARE NO prompts to follo...

16 0
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4 days ago
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SquarePlanet Booker*

Cancelling Subscription

Hello, Last year I cancelled my subscription - downgrading to end our subscription on 11/23/2018. Just checked me credit card statement and we have been charged for another year. We do not neeed this service any longer. There is no way on the website to know when you downgrade that it has been compl...

12 0
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4 days ago
O
Offmyke Booker*

can i promote my music trough soundcloud ?
Question

with the pro ulimited plan , can i promote my music only using soundcloud ?

10 0
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4 days ago
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lilxstephens Booker*

AGE FOR SOUNDCLOUD PREMIER MONETIZATION PROGRAM
Question

I have offered to be in the soundcloud premier monetization program where i can make money for my tracks, but in the terms and conditions it says that i have to be a person of 18+ or the applicable age of majority in my jurisdiction. I am only 16, can i still join?

8 0
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4 days ago
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PMB Xool Booker*

Soundcloud pro
Question

I just paid $8 for Soundcloud Pro, and it still says I have the free version! What do I do.

12 0
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5 days ago
C
Carol Cunningham Booker*

Subscription payment refund request
Question

I was admitted for urgent surgery and subsequently readmitted for complications at the same time as my free subscription was coming to an end. I wasn't well enough to go online to cancel in time to avoid paying a subscription payment of £9.99 which I did not want as sound cloud is not suitable for m...

12 0
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5 days ago
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Cerys Maybank Booker*

help

I have just recently been on soundcloud and I clicked on subscription to see how much it would cost and said I would have a 30 day free trial , however pay pal just sent me a notification saying I paid £12,99 to iTunes?

9 0
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5 days ago
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Hilary Christensen Booker*

Unable to access computer to unsubscribe
Question

I really need to cancel my subscription to SoundCloudGo but we are unable to from mobile and that is all I have access to. I can't keep getting charged every month and then overdrafted for it. If anyone can help orhas advice that would be awesome.

11 0
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5 days ago
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KngSav Booker*

Attempting to Buy SoundCloud Pro...but...
Question

For whatever reason, When i finish the purchase the window continues to load, with the black spiral icon and it never updates though im also never charged. So i'm wondering why this has been happening. Its occurred the last few months i've attempted to buy Pro. Need help thanks.

7 0
K
5 days ago
M
moonside Booker*

problems with soundcloud pro
Question

i recently decided to try soundcloud pro, but first, it charged me twice for the subscription, and second now i can't upload anything without it getting stuck in processing, and i have tried on a couple different web browsers to see if that would do anything, but nothing seemed to work. i tried uplo...

11 0
M
6 days ago
O
Oha Booker*

Following passt sich nicht an
Question

Hey, ich folge momentan nur zwei Soundcloud Accounts es wird aber angezeigt, dass ich vier Accounts folge. Wie kann ich das Problem beheben?

7 0
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6 days ago
M
Mourad Alaya Booker*

to which account have you sent the code for the gift abonnements I have bought.
Question

I did not receive the emails regarding the code for the pro abonnement I have bought.

7 0
M
6 days ago
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Julien Allioux - Composer Booker*

Problem with SoundCloud Premier monetization
Question

Dear, I received an email saying that I am eligible to SoundCloud Premier monetization. I click on "Get Started" but the link send me to a page saying that I am not eligible. I don't understand. Someone can help me ? Best, Julien

13 0
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6 days ago
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Real Value Booker*

Overpaid
Question

I didn't realize I was already a Pro member and then I upgraded to an unlimited plan because my uploads are not working. I thought by upgrading it might help but it hasn't. I would like a refund back down to the Pro Plan. Please help!

12 0
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7 days ago
R
Roger Di Sapio Booker*

cant download soundcloud app
Question

after deleting the app because it kept crashing, now i cant download it again on my iphone 4s. it keeps asking me to log into itunes and i forgot all my info for that. i never needed to be logged in to itunes before.

10 0
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8 days ago
A
Ahmad Safi Alsafi Booker*

ahmadals2
Question

gty

8 0
A
8 days ago
F
Finnl

annoying SoundCloud go popup
Question

everytime open the app, tab into the app, or select likes it brings up popup of 'we're sorry to see you go" with an options to re-subscribe to the service - when it pops up it stops music. The most aggravating part is I actually do have SoundCloud go. anyone know how to fix this?

16 0
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8 days ago
D
Dougamon Booker*

SoundCloud should create summaries of our listened to music at the end of the year.

A feature similar to Spotify. In a business stand point, it would increase customer retention. In a consumer stand point, it's awesome. Seeing most listened to songs, artists, new artists, genres. This info is already tracked from my understanding, it would be cool to see trends. What do you think...

14 0
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9 days ago
D
deadpoolroxx_420 Booker*

Email problems
Question

Every time someone likes one of my tracks that I’ve posted, I receive an email saying so. However, I no longer want to receive these emails and have tried multiple times to turn off email notifications. On the settings page, it says that all email notifications are turned off, and yet I still receiv...

13 0
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9 days ago
E
errolsykes Booker*

Can't cancel my subscription

Hello, I've subscribed 14 days ago to SC Pro but I want to cancel. However, when I come on to my subscription page I CAN'T CANCEL! SC said I can cancel within 14 days no questions asked. I've been trying to get in contact with SC eversince I subscribed 14 days ago. Filed about 5 tickets and stil...

38 1
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9 days ago
N
NoPlease Booker*

Old Subscription Can't Cancel
Question

Here's the issue. I have an old iPod. I downloaded SoundCloud and signed up for a subscription. Unfortunately, it logged into an account that I shared with a friend years and years ago and I didn't realize it until it was too late. Now I can't cancel the subscription, because I don't know the gm...

7 0
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9 days ago
Z
ZaeSings Booker*

Help with Soundcloud Unlimited subscription
Question

I recently purchased the soundcloud membership for $16/month the orange star icon has appeared but my account status is still Basic Free

12 0
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9 days ago

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