This is a category about subscription plans and renewals for SoundCloud Go, SoundCloud Go+, SoundCloud Pro and SoundCloud Pro Unlimited. We're happy to help, however we cannot look up your individual billing history. For personal queries, please use our contact form on the Help Center. https://help.soundcloud.com/hc/en-us/requests/new
I was not promoted to renew my subscription, and so I have gone from pro to free. Once I noticed I renewed back to pro, though I think I have lost all my recordings, is there a way to get them all back?
I'm having the same problem as others today that people can't find my sounds and when I checked my subscription it says I am a "Free" account. This is wrong. I do not want to lose my sounds -- I have well over a hundred songs on my account.
hi! im from germany and want to update my pro-plan. ive got my paypal-acc @ paypal.de, but when i want to pay im being directed to paypal.com and i cant access my acc. from there. its virtually impossible to contact anyone from paypal, so i need your help, please. thank you!
I paid for one month pro subscription to upload some long promo and now, after it has ended, almost all my older stuff is gone.. is it like they deleted it forever? this would make unbelievably angry.. no one ever mentioned such thing. Please help, i need my old stuff back
My yearly pro unlimited plan ran out and I went back to free plan for a few days. I renewed my unlimited subscription today and noticed that for the latest 5 tracks I posted the likes are not showing. The plays and reposts do show . Do I need to change a setting ? Where have they gone ? THnx
I need to change my card details without renewing my Pro plan through the regular portal. My monthly fee will double. As a long term member, being forced to pay the newer rates is unacceptable just because my card expired. You have 48 hours until you cancel my membership. Please help/email me and ex...
So today, i started uploading new track. When it finished i went to see this track just uploaded. When i went back to my profile after this, i scrolled down and my older track, that i uploaded 2 weeks ago, was vanished. Couldnt find anywhere. Its just, gone. I tried to find it trough Facebook where...
Hey all, just got a look on my inbox and saw an really high number of reposts and likes of accounts with strange names like "n j garrett". Fist i thought they are just accs who adverise something, but they have nothing in their profile. EDIT: some of them show some links. but not all.
Hi, I have more than one account with soundcloud.... My main account was usually on a Pro plan, but my debit card expired and I renewed my Pro Plan today with my new card... Then suddenly I realized that I was logged into the wrong account and paid for a plan on an account I barely use! I have a...