This is a category about subscription plans and renewals for SoundCloud Go, SoundCloud Go+, SoundCloud Pro and SoundCloud Pro Unlimited. We're happy to help, however we cannot look up your individual billing history. For personal queries, please use our contact form on the Help Center. https://help.soundcloud.com/hc/en-us/requests/new
Hello. I had and issue, I payed my pro plan for a month (4 euros), and the payment worked, i got the receipt, but the pro plan did _nt work and at this this moment i didn _t get the plan i payed for. I need some help here pls. Best Regards
Hello !! i just subscribed to a pro plan for which payment has been debited from my credit card. Also i have received an invoice for it. The problem is that the pro account is not showing on my account, as i cannot access the country,profile views nor is there a tiny orange star which usually shows...
I was not promoted to renew my subscription, and so I have gone from pro to free. Once I noticed I renewed back to pro, though I think I have lost all my recordings, is there a way to get them all back?
I'm having the same problem as others today that people can't find my sounds and when I checked my subscription it says I am a "Free" account. This is wrong. I do not want to lose my sounds -- I have well over a hundred songs on my account.
hi! im from germany and want to update my pro-plan. ive got my paypal-acc @ paypal.de, but when i want to pay im being directed to paypal.com and i cant access my acc. from there. its virtually impossible to contact anyone from paypal, so i need your help, please. thank you!
I paid for one month pro subscription to upload some long promo and now, after it has ended, almost all my older stuff is gone.. is it like they deleted it forever? this would make unbelievably angry.. no one ever mentioned such thing. Please help, i need my old stuff back