Old Subscription Can't Cancel

  • 6 December 2018
  • 0 replies

Here's the issue.

I have an old iPod. I downloaded SoundCloud and signed up for a subscription. Unfortunately, it logged into an account that I shared with a friend years and years ago and I didn't realize it until it was too late.

Now I can't cancel the subscription, because I don't know the gmail it was set up with. I don't know how to edit that info so I can access it on the web. I can't seem to find anyway to cancel the subscription on my iPod.

Plus every time I try and ask for help from SoundCloud they have a ridiculous amount of questions to ask about the details of the account before I can even submit my cry for help. And because I don't know any of this information it won't let me submit.

Please help!

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