Question

Pro Unlimited but old tracks aren't recovered

  • 17 September 2016
  • 3 replies
  • 45 views

Hello,
I had a Pro account, and with my last upload, I exceeded quota. So, I subscribed a Pro Unlimited account, but my old tracks are always greys and not appear on my tracks list.
I thought with a pro unlimited account, old track are recovered immediately after a renewal subscription, but not.
Help will be appreciated. Thanks.
My profile : https://soundcloud.com/apnealabelpodcast

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3 replies

Hello,
Problem is still here : I can't see all my tracks but I have an unlimited account.
Thanks in advance.
It seems SoundCloud takes money and doesn't care if its service works good or not.
Very disappointed, no answer from Mathis or other soundcloud people. My problem is not solved and I paid for an unlimited account. 😞
Solved by writing an email to transactions@soundcloud.com