It stated in the list of what was on offer that Soundcloud Monetization would be part of the subscription,
when I click on it - it says that I am not eligible?!
I have opened a ticket and will keep this thread open as well until I receive a full refund and go back to a free account.
Best answer by KauOli2019
I would just like to say that things are very misleading at the moment - On the page to sign up to Pro Unlimited the purchaser has the impression that they will be able to
- Monetize unlimited tracks on SoundCloud
2.The way the text is written and displayed
Access SoundCloud Premier if eligible is the only visi
then below that (!&2) above are just displayed as part of everything else.
Also the Tiny (?) next to if eligible has a load of text to paraphrase it says 'earn unlimited revenue and distribute on major services such as apple and spotify'. Nothing there about barrier to entry on that (?)Question mark pop up.
I have logged into 7 of my pro unlimited accounts today as I have a lot of new music to release professionally and wanted it to be released by Soundcloud only to find that
1 I can't release anything via soundcloud
2 I can't monetize anything via soundcloud
I have 7 Million plays and 22K followers on one of these accounts and that shadows plays on other platforms.
I'm massively pissed off at being mis-sold this - I am only asking for refunds on 2 of the accounts as the others I have collabs, are bands I manage or provide for friends.
I am hoping to get a refund for the other account I have asked about but am closing this thread as my initial request has been fulfilled by soundcloud and the refund has been processed, so thankyou.
I'll leave this up as some urgent feedback to soundcloud