I am a paying subscriber to Soundcloud Go + and have been for over a year. Lately when I use the app on my Android, I am constantly signed out when I open the app and have to sign in every time. As soon as I login it says, "We're sorry to see you go, you are no longer a Soundcloud Go + member". However, after dismissing this message, I go to settings on the Android menu and under Subscription it still says Soundcloud Go +. HOWEVER, despite still being a full paying Go + member, when I go to my liked tracks, the "Go" tracks only allow me a 30 second preview and say preview next to them as if I am no longer a full subscriber. Also, I am finding that even after resetting everything and downloading all my tracks, the next time I sign in they are no longer downloaded and I must download them again.
Through all of this, I have tried everything I'm supposed to: restarting, clearing cache, signing out and signing back in, uninstalling the app and re-installing, signing in from scratch, etc.
Please help me resolve this. I've been dealing with these problems for a while but it's getting very annoying as a fully paying monthly subscriber to not be given full access to my liked tracks.
Thanks in advance,