Question

SoundCloud Go vs. Pro aka Why are they punishing subscribers


Userlevel 1
Is this real? Although I already pay a monthly fee (Pro) soundcloud wants to nickle and dime me to pay 7.99 more for the "Go" plan...otherwise I can't listen to full tracks? So for almost 20$ a month I can listen to music? Please tell me there's some website error that 'Go' is included in the 'Pro' plan? I know SC is in debt but if the plan is to double charge loyal customers & content creators they just sealed the tomb.

9 replies

Userlevel 7
Badge +2
Hi,

It’s important to note that the two subscriptions we now offer are completely separate from each other.

The SoundCloud Pro and Pro Unlimited subscriptions are there for users who want to have more upload time on their accounts, as well as other features such as extended stats information, and the ability to replace files on already uploaded tracks.

The SoundCloud Go subscription is for users who want access to the newly expanded catalog—everything from chart-toppers to underground artists— available offline and ad-free.

If you already have a Pro Unlimited subscription, you have the opportunity to purchase SoundCloud Go at a discounted1 price of $4.99/month through our SoundCloud Go page: http://soundcloud.com/go. Learn more details about the SoundCloud Go discount for Pro Unlimited users: http://payments.help.soundcloud.com/customer/portal/articles/2344051

I hope that helps, let me know if you have any further questions surrounding this.

-Gina
Userlevel 1
This sounds crazy (and absurd).
yea, absolute rubbish that Pro account doesn't unlock Go features.
Basically then the answer is yes, Soundcloud are punishing loyal customers by making them pay twice for the same service they've had for years.

So as well as paying £9.99 per month for Spotify (which, by the way, SPOTIFY), if I want to listen to emerging artists on Soundcloud I have to pay another £5.99 per month. And if I want to start uploading more tracks, I have to pay ANOTHER £5 per month. I'd rather not get paid for my work and be able to spread it to a wider audience than have to subject listeners to a monthly charge for music they may not even like.

Shame really, Soundcloud had it so good.
What is wrong with you soundcloud?
I haven't realized this new go+ shit and now I know I'll quit my pro account and move to another platform after 6 years of pro payment....
soundcloud times are over for me till they'll get there shit together..... Shame on you soundcloud!
Wow yeah talk about greedy. I'm going to remove my pro subscription and move to mix cloud for my music sharing. What a bunch of BS. I used to really love SoundCloud. All about Spotify and Mix cloud now.
I think soundcloud was going out of business, so they have to get paid. It'd be nice if they made one pro subscription and included the go features, for a lesser bundled fee. Paying for two things is emotionally more frustrating than biting the bullet for for one bundled item.

Soundcloud, that's my two cents.
Userlevel 7
Badge +3
I think soundcloud was going out of business, so they have to get paid. It'd be nice if they made one pro subscription and included the go features, for a lesser bundled fee. Paying for two things is emotionally more frustrating than biting the bullet for for one bundled item.

Soundcloud, that's my two cents.


Hey Alex,

We do offer discounts actually. Here's more info on that: https://help.soundcloud.com/hc/en-us/articles/115003564648-Pro-Unlimited-discount-for-SoundCloud-Go
Hi,

It’s important to note that the two subscriptions we now offer are completely separate from each other.

The SoundCloud Pro and Pro Unlimited subscriptions are there for users who want to have more upload time on their accounts, as well as other features such as extended stats information, and the ability to replace files on already uploaded tracks.

The SoundCloud Go subscription is for users who want access to the newly expanded catalog—everything from chart-toppers to underground artists— available offline and ad-free.

If you already have a Pro Unlimited subscription, you have the opportunity to purchase SoundCloud Go at a discounted1 price of $4.99/month through our SoundCloud Go page: http://soundcloud.com/go. Learn more details about the SoundCloud Go discount for Pro Unlimited users: http://payments.help.soundcloud.com/customer/portal/articles/2344051
I hope that helps, let me know if you have any further questions surrounding this.

-Gina

Thievery - this really makes no sense. Not cool Soundcloud. Go+ should be a perc of Pro Unlimited and not an additional add-on with a pathetic discount.

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